More jobs:
Onsite Call Center Manager – Home Services
Job in
Hamilton, Atlantic County, New Jersey, USA
Listed on 2026-08-22
Listing for:
Walter Danley
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Operations Management, General Management
Job Description & How to Apply Below
Danley 911 Home Services seeks a Call Center Manager to lead an onsite team in Monroe, NJ, driving customer service, appointment setting, and revenue growth across HVAC, plumbing, electrical, generator, and home services. You will coach staff, manage performance, and oversee scheduling, reporting, and escalation processes to ensure a best-in-class customer experience.
The role requires strong leadership, KPI oversight, and hands-on collaboration with dispatch, field ops, and sales leadership.
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