Director – Transcend R&D, BPO End to End

Responsibilities

• Lead development of an R&D capability roadmap across business functions
• Define value opportunities and translate them into measurable outcomes
• Re-engineer and redesign business processes as input to a global R&D Transcend template solution
• Partner with senior R&D Leadership, Innovative Medicine Supply Chain, and Transcend Leadership to define the end-to-end R&D process vision
• Secure timely decisions on standardization and harmonization
• Influence portfolio management decisions across functions to prepare for Transcend
• Lead, mentor, and develop a team of R&D BPOs by subprocess
• Build process ownership capability
• Embed compliance-by-design and audit readiness across process decisions
• Drive post-launch continuous improvement through a sustainable backlog and prioritization model
• Manage R&D business strategy, capability roadmap, and value realization
• Lead global process redesign, governance, and decision forums
• Engage senior stakeholders and drive cross-functional convergence
• Coach team members and manage team performance

• Minimum of a Master’s degree is required
• Minimum of 10 years of progressive leadership experience in R&D, Clinical Supply Chain, Supply Chain, Technology (SAP), or large-scale enterprise transformation programs
• Demonstrated success in global business process re-engineering, ERP-enabled transformation, operating model change, or global template governance in a complex regulated environment
• Proven ability to set strategic direction, translate business strategy into capability roadmaps
• Strong people leadership experience, including leading, coaching, and developing high-performing teams in a global environment
• Executive stakeholder management skills, including influencing senior leaders, driving alignment, resolving ambiguity, and managing escalations
• Experience identifying, quantifying, and tracking business value through value hypotheses, critical measures, adoption measures, and performance management
• Relevant SAP S/4
  
  HANA and global template experience, preferably across supply chain, manufacturing, logistics, planning, procurement, quality, data, or clinical supply processes
• Excellent written, verbal, and executive communication skills
• International travel up to 15%, defined by business needs
• Certifications such as MBA, PMI, APICS CSCP, Lean/Six Sigma, or equivalent transformation/process re-engineering credentials are an advantage
• Experience working in GxP, SOX, SDLC/CSV, data integrity, and/or regulated system environments
• Experience leading enterprise-scale change management, business adoption, and transformation communications across multiple releases or deployment waves
• Experience with Fit-to-Standard, Agile/PI planning, Jira, Confluence, or comparable transformation delivery methods and tools

Demonstrates expertise in leading R&D capability roadmaps, global business process re-engineering, and strategic direction setting. Proven ability to manage high-performing teams and engage with executive stakeholders in complex regulated environments.

• R&D Leadership Experience
• Global Business Process Re-engineering
• SAP S/4
  
  HANA Experience
• Executive Stakeholder Management
• Transformation Communications

• Business Process Re-engineering
• Capability Roadmap Development
• Value Realization
• Performance Management
• Operating Model Change
• Regulated Environment Experience
• Agile/PI Planning
• Fit-to-Standard Methodology
• Data Integrity
• Change Management

• People Leadership
• Coaching
• Influencing
• Communication
• Team Performance Management

• MBA
• PMI
• APICS CSCP
• Lean/Six Sigma

• GxP
• SOX
• SDLC/CSV
• Clinical Supply Chain
• Enterprise Transformation

• SAP
• Jira
• Confluence
• Lean/Six Sigma
• Transformation Delivery Methods