Design Operations Manager

The salary range for this role is $ 108, USD + bonus

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

The Design Operations Manage – Brand Experience and Activation is responsible for leading the execution and amplification of brand campaigns across all consumer touch points, ensuring creative excellence, consistency and impact throughout the consumer journey. This role report into Category Design Manager, the role ensures that all assets are accurately adapted, flawlessly executed, and efficiently deployed across all omnichannel consumer touchpoints

This role requires strong creative expertise and in-depth knowledge of execution and production. One must have a strong creative stewardship, creative excellence and ability to amplify creative ideas.

Strong understanding of branding, design, storytelling, and consumer communications. Ability to recognize and elevate high-quality creative work. Experience translating a master campaign into channel-specific executions. Strong visual and content judgement.

Deep understanding of the consumer journey. Ability to identify moments that matter. Customer experience mindset. Insights driven decision making.

Fully leverage AI tool and automation of tasks that enables execution.

Annual budget forecast for and project budget management.

• Direct creative execution agency and deliver and manage creative execution for project launch across category.
• Be the steward of brand equity and ensure each project is meeting its aligned objectives and elevating the brand expression.
• Build knowledge of consumer and retailor to lead creative idea and execution.
• Prioritize workload base on business priority and urgency.
• Final approval on creative quality and brand consistency across touchpoints.

• Communicate and lead creative direction to agency partner. Review and optimize creative executions.
• Identify execution efficiencies and define standards/templates and ensure agencies adopt them”.
• Maintain high standards of creative and quality control for brand and creative across touchpoints.
• Work closely with Shopper Marketing, Brand Activation, Sales, and eCommerce teams to activate and orchestrate final assets.
• Not responsible for: print production specs (creating Dieline) and prepress sign-off, day-to-day vendor quoting or PO management, production timelines.

• Lead agency governance (creative + production), including briefing excellence, ways of working, capability fit, and performance scorecards.
• Establish a test/learn and optimization cadence; translate performance signals into clear creative recommendations.
• Partner with Content Factory and share the true creative for amplification content.

• Lead through operational discipline, precision, and detail orientation.
• Foster…