Administrative Assistant

Description We are looking for a detail-oriented Administrative Assistant to join a manufacturing team in Ohio in a contract-to-permanent capacity. This position supports daily departmental operations through a mix of administrative coordination, customer communication, documentation management, and order-related support. The role is well suited for someone who enjoys keeping processes organized, working across teams, and helping ensure customers and internal stakeholders receive timely, accurate information.

Responsibilities:

- Draft and organize customer quotes, order paperwork, and related administrative documents with a high level of accuracy.

- Serve as a point of contact for customer inquiries involving service programs, renewals, and general account support while ensuring timely follow-up.

- Assist with billing coordination by working with operations and finance to support invoicing and related documentation.

- Maintain service records, preventive maintenance documents, and other departmental files to keep information current and accessible.

- Track project-related administrative milestones and help coordinate updates tied to timelines, documentation, and deliverables.

- Prepare shipment paperwork, support logistics coordination, and help verify incoming materials for service and project needs.

- Provide clerical assistance to department leadership, including reporting support, data entry, and routine office administration.

- Contribute to inventory and parts tracking activities by helping organize records and supporting fulfillment coordination when needed. Requirements - Previous experience in an administrative assistant, office support, or customer-facing administrative role.

- Proficiency in data entry, document preparation, and general office administration tasks.

- Comfortable handling inbound calls and communicating professionally with customers and internal teams.

- Strong organizational skills with the ability to manage multiple priorities and maintain accurate records.

- Experience using standard office software to prepare correspondence, quotes, and reports.

- Ability to work effectively in a manufacturing or operational environment with cross-functional coordination.

- High attention to detail and a dependable approach to follow-up, tracking, and task completion. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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