Administrative Assistant Hamilton, OH

Administrative Assistant

We are looking for a detail-oriented Administrative Assistant to join a manufacturing team in Ohio in a contract-to-permanent capacity. This position supports daily departmental operations through a mix of administrative coordination, customer communication, documentation management, and order-related support. The role is well suited for someone who enjoys keeping processes organized, working across teams, and helping ensure customers and internal stakeholders receive timely, accurate information.

Responsibilities:

• Draft and organize customer quotes, order paperwork, and related administrative documents with a high level of accuracy.
• Serve as a point of contact for customer inquiries involving service programs, renewals, and general account support while ensuring timely follow-up.
• Assist with billing coordination by working with operations and finance to support invoicing and related documentation.
• Maintain service records, preventive maintenance documents, and other departmental files to keep information current and accessible.
• Track project-related administrative milestones and help coordinate updates tied to timelines, documentation, and deliverables.
• Prepare shipment paperwork, support logistics coordination, and help verify incoming materials for service and project needs.
• Provide clerical assistance to department leadership, including reporting support, data entry, and routine office administration.
• Contribute to inventory and parts tracking activities by helping organize records and supporting fulfillment coordination when needed.