Field Service Mechanical Technician

Company Summary

We are a rapidly growing company specializing in warehouse automation and advanced robotics systems. With a strong global reputation and a significant history supplying high-speed automation equipment to manufacturers, we are expanding aggressively across North America. We are currently doubling our footprint and scaling our teams in both production and engineering. We foster a flexible, family-oriented culture with a strong focus on growth, internal promotion, and long-term career development.

We are seeking a skilled Field Service Mechanical Technician to join the expanding field service team. This hands‑on role focuses on the mechanical installation, assembly, alignment, commissioning, startup, troubleshooting, and optimization of robotic systems, automation cells, conveyors, and high‑speed converting machinery at customer sites across North America. The position involves extensive travel and close collaboration with controls/software technicians and engineering teams to ensure successful equipment deployment and customer satisfaction.

• Perform mechanical installation, assembly, and alignment of robotic and automated production equipment at customer facilities.
• Support system start‑up, commissioning, validation, and performance optimization for automation cells, conveyors, robotic systems, tooling, and peripheral equipment.
• Read and interpret mechanical drawings, layout prints, pneumatic schematics, and assembly documentation.
• Install and align robots, end‑of‑arm tooling (EOAT), guarding, conveyors, and automation components to specification.
• Assist controls engineers and programmers during power‑up, testing, and debug phases.
• Troubleshoot mechanical, pneumatic, hydraulic, and basic electrical issues during installation and production ramp‑up.
• Conduct equipment inspections, operational testing, and performance verification.
• Modify and adjust mechanical components in the field to resolve fit‑up or operational issues.
• Ensure all work complies with customer safety standards, lockout/tagout procedures, and company quality requirements.
• Provide technical support and training to customers and operators during equipment handoff.
• Complete detailed service reports, installation documentation, and daily progress updates.
• Coordinate with project managers, engineering teams, subcontractors, and customers to maintain project schedules.
• Travel extensively to customer sites for installations, emergency service, and ongoing production support.

• Associate degree, technical certification, or equivalent experience in Mechanical Technology, Industrial Maintenance, Mechatronics, Robotics, or a related field.
• 3+ years of field service, machine building, automation installation, commissioning, or industrial maintenance experience (commissioning/startup experience preferred over pure maintenance).
• Strong mechanical aptitude with experience using precision measuring tools and alignment equipment.
• Ability to read and interpret mechanical drawings, assembly prints, and schematics.
• Familiarity with pneumatic and hydraulic systems.
• Basic understanding of industrial electrical systems and controls integration.
• Proficient with hand tools, power tools, and installation equipment.
• Willingness and ability to travel (up to 70%) domestically and internationally, including potential training in Italy.
• Valid driver’s license and passport.
• Strong communication skills, including clear written service reports detailing work completed, issues found, and resolutions.

• Experience with robotic systems (FANUC, ABB, KUKA, or Yaskawa Motoman).
• Background in high‑speed rotary equipment, web handling, paper processing, converting machinery, material handling, or similar complex automated systems.
• Knowledge of PLC‑controlled automation systems.
• Welding, fabrication, or machining experience.
• OSHA 10/30 certification or equivalent industrial safety training.
• Previous experience in automotive, manufacturing, warehouse automation, or related industries.

• Expected earnings: $35/hour for strong junior/mechatronics candidates up to $48/hour for highly experienced technicians. 45-55 hours/week expected.
• Competitive benefits package
• Opportunities for training in Italy and ongoing technical development.

This is a field‑based role with travel to customer sites across North America (up to 70%). Home‑base location is in West Chester, Ohio. Training may include 2–3 months in Italy, shadowing at U.S. customer sites (including a major site south of Atlanta, GA), and support from the Boston robotics/automation hub.