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Assistant Studio Manager - Fairfield

Job in Hamilton, Butler County, Ohio, 45011, USA
Listing for: Orange theory
Full Time position
Listed on 2026-06-03
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17 USD Hourly USD 17.00 HOUR
Job Description & How to Apply Below
A little quiz for you:
What do Batman and Robin, Bonnie and Clyde, Beyonce and Jay-Z, and Maverick and Goose all have in common? Answer:
They're all infamous duos that wouldn't be nearly as fierce alone as they are as a team!

That's how it is with an Orange theory® Studio Manager and their Assistant Studio Manager (ASM). They're a team, a duo, a partnership. And while the manager is ultimately accountable for the studio as a whole, without that able-bodied sidekick, the studio wouldn't run nearly as smoothly.

So, if you'd like to be half of such a pair, to know the ropes as well as you know your members' names, to step in when your manager steps out, to balance each other's strengths, to set goals and surpass them...then this role with Orange theory® just might be perfect for you.

Specific job duties and selection requirements vary between Orange theory studio locations, and more details can be provided by the studio's hiring manager if you are selected to move forward in the interview process.

ESSENTIAL DUTIES & RESPONSIBILITIES
  • Assist the Studio Manager in all areas of the business
  • Lead and develop Sales Associate team daily
  • Own responsibility for all studio operational tasks, including lead and inventory management
  • Maintain accurate records using established OTF sales systems
  • Perform telephone inquiries, follow-up calls, and customer care calls
  • Host OTF studio tours with prospects and/or fitness program holders
  • Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entry
  • Participate in 1-2 OTF scheduled workouts per week
  • Maintain an organized and clean work environment
  • Respond immediately to member requests, inquiries, and concerns
  • Ensure proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
  • Attend and participate in all relevant OTF training programs, events, and meetings
QUALIFICATIONS
  • Leadership experience in the workplace
  • High-level customer service skills
  • Previous sales experience, with strong sales skills (experience working in a sales quota-bearing structure highly preferred)
  • Excellent verbal and written communication skills
  • Ability to multi-task and excel in a fast-paced environment
  • Functional computer skills required - Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entry
  • Flexibility to work daytime, evening, holiday, and/or weekend hours as needed
  • Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it's an attitude)
  • High school diploma
  • Health and fitness-minded people, highly preferred
BENEFITS
  • Competitive hourly wage
  • Performance bonuses - based on weekly, monthly, individual, and team sales goals
  • Medical, Dental, and Vision (based on full-time hours)
  • 401k (based on full-time hours)
  • Access to all Orange theory classes at any studio nationwide
  • Deep discounts on all OTF retail and technology (see now at )
  • Opportunities for career growth
  • Covid-19 safety and health protocol for a safe work environment
  • Monthly team-building events and reward opportunities
  • Free AED/CPR certifications
  • Huge discount on NASM and AFAA certifications (inquire with management)
PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands to signal, handle, or feel. The employee must occasionally lift and/or move up to 80 pounds.

AAP/EEO Statement: Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time, including early mornings, nights, weekends, and holidays

Pay: $17/per hour +bonus

Compensation: $17.00 per hour

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About Us

Orange theory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise…
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