Nationally Certified Pharmacy Technician

Overview

• Position:
  Nationally Certified Pharmacy Technician
• Department:
  Quality
• Reports To:
  
  Pharmacy
• FLSA Classification:
  Non-Exempt

Our Mission

We meet people where they are and partner with them on their journey towards wellness.

Our Vision

The destination for servant leaders to provide comprehensive and exceptional care.

Our Values

• R – Respect
• I – Innovation
• S – Stewardship
• E – Excellence

The Nationally Certified Pharmacy Technician performs, under supervision of the pharmacy manager, a variety of technical duties related to the preparing and dispensing of drugs according to standard procedures.

• Prescription processing - perform technical duties of data entry, counting medication, and selling prescriptions to patients in accordance under the supervision of the pharmacist on duty
• Customer service - provide excellent customer service on the phone and at the counter. Assist the pharmacy manager as needed to handle any customer complaints in a timely manner.
• Immunizations - administer immunizations under the supervision of the pharmacist on duty
• Performs all other duties and tasks as assigned.

• Customer Service:
  Committed to increasing customer satisfaction, set proper customer expectations, assume responsibility for solving customer problems, ensure commitments to customers are met.
• Communication:
  Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading, listening and interpersonal skills.
• Dependability:
  Meet commitments, work independently, accept accountability, handle change, set personal standards, stay focused under pressure, meet attendance/punctuality requirements.
• Quality:
  Attentive to detail and accuracy, committed to excellence, continuously look for improvements, monitor quality levels, find root causes of quality problems, own/act on quality problems.
• Productivity:
  Manage a fair workload, volunteer for additional work, prioritize tasks, develop good work procedures, manage time well, and handle information flow.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Language
  
  Skills:
  
  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Reasoning Ability:
  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer
  
  Skills:
  
  Ability to gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.

• National pharmacy technician certification
• Ohio board of pharmacy technician license
• Immunization certification
• CPR certification

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

The work environment characteristics described here are representative of those an employee…