Bilingual WIC Clerk

Summary

Processes client data for certification and food issuance. Performs WIC communication and provides general office support.

Job Title: WIC Clerk
Department: WIC
Reports To: WIC Program Manager
Status: Non‑Exempt
Pay: $18.00 per hour (flat rate)

Monday: 7:30 am–6:00 pm
Tuesday–Thursday: 8:00 am–4:30 pm
Friday: 7:30 am–1:30 pm

• Performs food issuance.
• Provides triage for scheduling WIC appointments according to client risk, age, transportation, other appointments and need, in compliance with WIC standards.
• Obtains growth measurements and blood test per WIC standards.

• Determines residential, categorical and financial eligibility for WIC through processing state required Combined Programs Application and Referral.
• Responsible for operation of WIC Information System including data entry for scheduling, certification, processing and daily, weekly, and monthly reports.
• Operates WIC system communication PC and main WIC telephone.
• Maintains/updates knowledge of WIC required procedures: voter registration requirements per Ohio Secretary of State’s office, immunization per Ohio Department of Health and local area social service and medical resources.
• Assures WIC files, and all documentation are legible, complete, accurate and timely.
• Prepares and maintains required chart records and other program statistics to meet WIC and agency requirements.
• Coordinates with Director and professional staff in developing and conducting programs and activities to achieve program goals.
• Travels to other county WIC clinic sites as requested to provide coverage.
• Provides WIC outreach as requested.
• Provides assistance to WIC Health Professionals in preparation of nutrition education materials and conducting of classes.

Education and Experience: High School graduation or equivalent. Post‑secondary training up to and including Associate’s Degree preferred. At least one year of medical office experience required; WIC experience preferred.

Language

Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer

Skills:

Ability to gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.

Kept standing frequently; required to walk, use hands, reach with hands and arms, talk or hear. Occasionally required to sit, stoop, kneel, crouch, or crawl. Must regularly lift and/or move up to 25 pounds. Vision requirements: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Work environment may expose employee to fumes or airborne particles; toxic or caustic chemicals and risk of radiation.

Noise level is usually moderate.