Neighborhood Development Administrator

The City of Hamilton is an EEO & AAE. Minorities and women are encouraged to apply.

The Neighborhood Development Administrator is a leadership role focused on the daily operational management of Hamilton’s 17

STRONG Board and its initiatives as well as the direct supervision of the neighborhood engagement team. This position serves as an engine for community engagement, providing hands-on support for resident volunteers, neighborhood organizations, and other community stakeholders. The Administrator is responsible for the management of Neighborhood Coordinators and Engagement Specialists, ensuring that the team remains responsive and aligned with the city’s quality-of-life goals.

Operating under the general direction of the Executive Director of Neighborhood Services or the City Manager’s Designee, the Administrator exercises significant independent judgment and ingenuity to solve complex neighborhood issues. The work is deeply rooted in relationship-building, requiring the candidate to maintain close, cooperative ties with City officials and diverse community stakeholders, especially the 17

STRONG Board and Committee members.

This is a highly responsible administrative and technical role that demands a proactive approach to project coordination and the ability to turn expected outcomes into actionable neighborhood improvements. Success in this role requires a candidate with an authentic passion for Hamilton and a deep commitment to the 17

STRONG mission, which is to connect neighbors within neighborhoods, between neighborhoods, and between neighborhoods and the City and to build Pride, Identity, and a Sense of Place.

Because the heart of this work occurs when residents are available, the Administrator must have a dedicated willingness to work a flexible schedule that includes frequent evenings and weekends. The position prioritizes boots on the ground leadership and the ability to support multiple, diverse neighborhood projects simultaneously.

• 17
  
  STRONG Board Management: Serve as the primary operational liaison for the 17
  
  STRONG Board, providing staff support to board members, board member development, and related work;
• Project Management: Lead and/or support the planning and execution of 17
  
  STRONG initiatives such as the Neighborhoods Summit, Love Your Block, microgrants, and other priorities that the board identifies;
• Team Supervision: Provide daily management, coaching, and performance oversight for Neighborhood Coordinators and Engagement Specialists;
• Neighborhood Collaboration & Support: Act as a direct resource for resident volunteers, neighborhood organizations, developing strategies to build capacity and improve local quality of life;
• Stakeholder Liaison: Build and maintain collaborative relationships with City officials, other City departments, partner organizations, and community stakeholders to address complex neighborhood issues and streamline service delivery;
• Administrative Oversight: Perform high-level administrative tasks, including technical analysis, reporting, and making data- and input-driven recommendations to the Executive Director of Neighborhood Services.
• Community Presence: Maintain an active presence in Hamilton’s neighborhoods, including regular participation at evening and weekend events and meetings;
• Strategic Problem Solving: Exercise independent judgment to resolve community concerns and develop innovative approaches to neighborhood-level challenges.
• My Hamilton
  311: Oversees the development and maintenance of the SOPs of the City’s resident service request system (311) to deliver exceptional customer service;
• Miscellaneous: Attends meetings, conferences and workshops as requested and authorized and performs related work as required.

• Skill in leadership, motivation, management, coordination, supervision and evaluation of the work of others;
• Ability to plan, organize, prioritize, motivate and evaluate the work of others;
• Experience in board or committee management;
• Experience with community organizing strategies;
• Skill and experience in project management;
• Skill in interpersonal communications and excellent customer service;
• Ability to communicate well with others both…