Regional Director of Operations

Overview

Community First Solutions seeks a strategic and mission-driven Regional Director of Operations to lead operational excellence, performance, and resident experience across a growing portfolio of senior living communities. This high-impact leadership role partners closely with Executive Directors, clinical leaders, and organizational departments to ensure each campus consistently delivers exceptional care, hospitality, and operational performance aligned with our mission and values.

The ideal candidate is an experienced multi-site operator who thrives in fast-paced, growth-oriented environments and brings a balance of operational discipline, people leadership, and strategic thinking. This leader will serve as a critical connector between enterprise strategy and day-to-day execution—ensuring organizational standards are not only implemented, but sustained across every community we manage.

In this influential leadership role, you’ll coach and develop campus leaders, strengthen operational systems, support growth and integration efforts, and drive meaningful outcomes that improve the lives of residents, families, and employees. You’ll help shape the future of senior living by fostering a culture centered on dignity, connection, accountability, and continuous improvement.

• Mission-Driven Culture – At Community First Solutions, people come first. You’ll join an organization committed to creating meaningful experiences for older adults while building stronger communities through compassionate care and service.
• Purposeful Leadership – Your work will directly impact the quality of life, dignity, and well-being of residents across multiple communities. Every decision you make helps shape exceptional experiences for residents, families, and employees alike.
• Growth & Opportunity – We are an organization growing with intention and momentum. You’ll play a key role in supporting operational expansion, new campus integrations, and organizational transformation within a forward-thinking senior living organization.
• Collaborative Leadership Environment – You’ll partner with passionate leaders across operations, clinical services, HR, finance, facilities, and talent acquisition who are aligned around shared goals and committed to excellence.
• Leadership Development & Influence – You’ll have the opportunity to mentor Executive Directors and emerging leaders, helping strengthen organizational depth and build the next generation of operational leadership.
• Innovation & Continuous Improvement – We value fresh thinking, adaptability, and innovation. You’ll work in an environment that encourages proactive problem-solving, operational excellence, and creative approaches to enhancing the resident and employee experience.

• You bring strong operational leadership experience
  , successfully overseeing multiple communities, service lines, or regions within senior living, healthcare, or post-acute care environments.
• You know how to translate strategy into action
  , driving consistent operational execution while balancing organizational goals, campus needs, and resident-centered outcomes.
• You lead with accountability and collaboration
  , building trust with Executive Directors, department leaders, and cross-functional teams through coaching, communication, and support.
• You are highly adaptable and solutions-oriented
  , navigating complexity, growth, and change with confidence, urgency, and professionalism.
• You bring financial acumen and business insight
  , understanding how to drive operational performance through budgeting, labor management, census growth, and resource optimization.
• You are deeply committed to quality and hospitality
  , ensuring residents experience care, dignity, connection, and service excellence at every level of the organization.
• You understand the importance of compliance and operational integrity
  , maintaining high standards across quality, safety, and regulatory performance.
• You are a people-focused leader who develops talent, strengthens culture, and creates environments where employees feel supported, empowered, and connected to a shared mission.
• You thrive in the field
  , building…