Food Service Associate

Job Information

• Position Type:
  Classified/ Food Service Associate
• Date Posted: 11/17/2025
• Location:
  
  Multiple Locations

• Plan, prepare and appropriately serve menu items in a timely manner.
• Evaluate and document products served using the following criteria: taste, temperature, and appearance to ensure high quality is achieved consistently.
• Assist with café record keeping as directed per HACCP (i.e. temperature logs, etc.).
• Participate in promotion of new food items within the cafeteria.
• Assist with putting away and organizing stock.
• Set-up and work duties within dish room on a regular basis.
• Perform special cleaning assignments as directed by Food Service Manager.
• Operate POS system during service times in accordance with established departmental standards.
• Accept account deposits, document daily overages and shortages and maintain change fund.
• Utilize account history to explain and discuss transactions with students and staff as needed.
• Prepare and deliver bank deposits if needed.
• Maintain a calm, safe, secure environment within the cafeteria by engaging positively with all students.
• Coordinate and assist with monitoring student behavior during lunch shifts within the café.
• Document and provide feedback to school staff regarding student behavior.
• Serve as point person in cafeteria to lead any safety or evacuation drills with students and staff.
• Utilize behavior management methods to dismiss and manage students during lunch periods as needed.
• Launder and fold towels, aprons, etc. used in food service operation.
• Support and assist with food rescue participation.
• Assume some manager duties within cafeteria during manager’s absence, as needed.
• Provide flexible staff coverage by rotating to various work stations, as needed.

• Perform a variety of work involving some autonomy, accuracy and speed.
• Provide excellent customer service to all patrons of the cafeteria, in part by communicating and exchanging information with them.
• Maintain a professional and positive demeanor at all times, while demonstrating flexibility.
• Understand and carry out oral and written instructions with minimal supervision.
• Clean work surface areas before, during and at the end of scheduled work shift, including but not limited to counters, tables, floors, trash receptacles, etc.
• Monitor equipment and supplies used and report problems/shortages to manager.
• Perform work duties in accordance with Board of Health and USDA regulations.
• Serve on school safety and other committees, if requested.
• Participate in ongoing training as related to job duties.
• Sustain professionalism and confidentiality as indicated in the ZCS Confidentiality Statement.
• Perform other duties as assigned by the Food Services Manager or Director.