Customer Experience Lead — Coaching & Checkout
Job in
Hamilton, Butler County, Ohio, 45013, USA
Listed on 2026-08-13
Listing for:
JCPenney
Full Time
position Listed on 2026-08-13
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail & Store Manager
Job Description & How to Apply Below
JCPenney in Hamilton, OH is seeking a Customer Experience Supervisor I to lead store associates, coach on service standards, and implement training initiatives that drive profitable sales growth.
You will model exceptional customer service, manage cashier training and checkout procedures, and partner with leadership to optimize staffing and resources. The role emphasizes accountability, teamwork, and delivering a great in-store experience.
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