Retail Assistant Manager

Retail Assistant Store Manager Full-Time

Location: Hamilton, OH

Job :2268

# of Openings:1

E&H Ace Hardware is seeking an enthusiastic and reliable Assistant Store Manager to support the daily operations of one of our locally owned retail stores. This leadership role is perfect for someone who thrives in a customer-focused environment and is ready to help drive sales, coach team members, and ensure smooth day-to-day execution on the sales floor.

As an Assistant Store Manager, you’ll work closely with the Store Manager to create a welcoming, productive, and well-organized retail space — all while helping team members grow and customers get what they need to complete their projects.

Coach and train team members using E&H’s Customer First Sales Culture

Lead by example in providing helpful, solution-based service to every customer

Supervise daily store operations including opening, closing, and manager-on-duty shifts

Support merchandising and ensure promotional signage and seasonal displays are accurate and complete

Help customers with purchases, returns, special orders, and online fulfillment

Manage inventory through cycle counts and stock-level monitoring

Oversee the accurate receiving, checking-in, and stocking of merchandise

Maintain a clean, organized sales floor, stock room, and outdoor areas

Participate in store resets and reorganizations

Address and resolve customer or employee concerns professionally and promptly

Foster a safe and secure store environment and take proactive steps to prevent theft and accidents

Operate store systems including POS and ACENET with confidence

Be flexible and available to work evenings, weekends, and holidays as needed

High school diploma or equivalent

1+ years of prior retail leadership or supervisory experience preferred

Strong communication, organizational, and multitasking skills

Proficiency with basic computer applications (Microsoft Office, Teams, etc.)

Ability to lead others while also working independently

Familiarity with hardware or home improvement retail is a plus

Ability to lift up to 50 lbs and stand for extended periods

Availability to work a flexible schedule including weekends and evenings

Stable, family-owned company with deep roots in Ohio communities

Career development opportunities across store operations, trades, and leadership

Health, dental, and vision insurance (Full-Time)

401(k) with company match

Paid time off and holiday pay

Employee Assistance Program

Logo-branded uniforms and outerwear

E&H Hardware Group operates multiple Ace Hardware stores and a growing skilled trade service across Ohio. Family-owned for over 90 years, we’re proud to serve local communities with the helpful service and trusted expertise our customers expect. Our company is built on the core value of Local Relationships Built on Trust — and that starts with our people.