Automatic Door Service Technician

Automatic Door Service Technician

Vortex Doors, America’s highest quality and most customer‑centric commercial and industrial door repair company, is looking for a motivated Automatic Door Service Technician. The role requires at least 4+ years of door industry experience.

Your attention to detail, problem‑solving abilities, mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers’ needs. We offer a variety of service calls to customer sites and emphasize safety and efficiency while in the field.

Hirings bonus: $10,000 up to $60,000 for door‑experience candidates with AAADM certification. Relocation assistance is also available.

• Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repairs, such as broken springs, hinges, locks, and electrical components. Training will be provided for welding, if desired.
• Install and configure door hardware, including locks, handles, closers, low‑voltage, and access‑control systems.
• Ensure all installed doors meet safety and building‑code regulations and standards.
• Provide excellent customer service by addressing inquiries, explaining repair processes, and offering solutions.
• Maintain accurate records of service visits, repairs, and installations, and provide अस्त reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently, communicating cost‑effective solutions to customers.
• Perform quality checks on installations and repairs to ensure they meet the company’s quality standards.

• Industry‑best training in a state‑of‑the‑art facility covering commercial, retail, and automatic doors.
• Room for career growth and advancement to multiple levels.
• Continued learning, including manual door and dock equipment, and opportunities for industry certifications.
• Training on hollow‑metal door frames and hardware.ાય
• Strong safety culture.
• Positive work environment.
• Recognition and rewards.
• Comprehensive pay, health benefits, 401(k) match, 8 paid holidays, and vacation/sick program.
• Company‑provided uniform, tools, and an annual boot allowance.
• Use of a company vehicle for customer service visits.

• Excellent mechanical and technical skills.
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• Physically able to move items weighing 50 lbs. or more.
• Can continuously lift, bend, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools proficiently.
• Strong interpersonal skills to interact with customers and solve issues.
• Excellent communication skills for collaboration under any condition.
• Strong problem‑solving and troubleshooting abilities.
• Ability to relay information quickly in a fast Ads pace environment.
• Reliable and self‑motivated.
• High‑school diploma or equivalent.
• 4–5+ years’ experience in the commercial door service industry.
• AAADM certification preferred but not required.
• Access‑control skills a plus.
• Knowledge of various door types, brands, and hardware.
• Proficiency with hand and power tools for precise measurements and installations.
• Ability to perform mathematical calculations involving fractions and use a tape measure accurately.
• Knowledge of safety regulations and adherence to safety protocols. variantesIMARY
• Basic computer literacy.

• Full‑time shifts: 7:00 AM – 5:30 PM, Monday through Friday, with occasional overtime and on‑call hours.
• Continuous, ongoing training provided as you grow with Vortex.
• The job environment is fast‑paced and results‑oriented.
• Must drive a company vehicle and possess a valid driver’s license.
• Must pass a drug test, background check, and motor‑vehicle check.

Mid‑Senior level

Full‑time

Information Technology

Facilities Services

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