Part-Time Administrative Assistant - PNW Accessibility Center

Overview for Administrative Assistant

The PNW Accessibility Center is seeking a Part-Time Temporary Administrative Assistant. The Administrative Assistant provides comprehensive administrative, customer service, accommodated testproctoring, and program support for the PNW Accessibility Center(PAC). This position serves as a primary point of contact for students, faculty, staff, and external partners, assisting with the coordination of academic accommodations, exam services, studentintake processes, and accessibility-related resources.

Pay:

• $15.00/hour

Schedule:

• Monday-Friday 12:30-4:30
• Up to 20 hours per week for academic year – hours based on business need

• Communicate with prospective and current students regarding PACservices, application processes, and eligibility requirements.
• Send applicant communications, including information about theintake process, required documentation, and orientation materials.
• Verify student information, including PNW identificationnumbers and university email addresses, within accessible
  
  Information Management (AIM).
• Request and process medical documentation and Release of Information (ROI) forms from students for healthcare providers,schools, and other agencies as needed.
• Assist students with completing and updating accommodationapplications and resolving application issues.
• Schedule intake appointments and meetings with Access Coordinators, students, faculty, and staff.
• Follow up with students regarding application status andaccommodation requests.
• Provide guidance to students on scheduling exams and distributing accommodation letters through AIM.

• Schedule accommodated exams and quizzes in accordance with student accommodation plans.
• Request exams and testing instructions from faculty asneeded.
• Proctor accommodated examinations and ensure compliance withaccommodations and testing procedures.
• Assist students with transferring responses from paper-basedexams into Brightspace when required by approvedaccommodations.
• Communicate with faculty regarding student questions or concerns that arise during examinations.
• Set up and monitor testing equipment, including cameras and testing stations.
• Maintain clean, organized, and secure testing environments.
• Upload completed examinations and related testing documentationinto designated systems.

• Answer telephone calls, respond to emails, and provide customer service to students, faculty, staff, and visitors.
• Maintain electronic records and upload files to SharePoint andother departmental systems.
• Print, process, and maintain Testing Information Forms (TIFs) and related documentation.
• Update departmental databases, spreadsheets, and tracking systems, including lobby interaction records.
• Support routine office operations and perform general administrative duties as assigned.
• Data entry
• Support projects and events as requested

• High school diploma or GED required.
• Associate degrees in Office Administration, Business Administration, Education, Disability Services, or a related field preferred.

• Two (2) years of administrative support, customer service,higher education, student services, disability services, healthcare administration, or related experience.
• Experience working with confidential records and sensitive information.
• Experience using databases, document management systems, and Microsoft Office applications

• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Ability to maintain confidential student and medical information.
• Strong attention to detail and customer…