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Client Relationship Manager Customer Success Mgr./ CSM

Head of Customer Experience & Operations

Job in Hammond, Lake County, Indiana, 46320, USA
Listing for: reesmarx
Full Time position
Listed on 2026-02-15
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A customer service management company based in Hammond, Indiana is seeking a Director of Customer Experience to oversee customer relationships and operations. This role demands a Bachelor's degree in Business Administration and at least 5 years of relevant experience. The ideal candidate will demonstrate strong project management skills and analytical capabilities. Responsibilities include improving customer interactions and supervising daily customer service operations, driving automation, and ensuring adherence to service standards.
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