Customer Service/Account Management
Listed on 2026-06-24
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
About Our Company
Distribution International is part of the Top Build family, a leader in energy‑efficient insulation and building materials. We value integrity, innovation, and deliver solutions that make a difference in the communities we serve.
Your ResponsibilitiesServe as key customer contact for our branch, providing order support and product information for customers. Work closely with Outside Sales Reps, Production Personnel, Inside Sales, Credit, and Delivery to support the order fulfillment process. Maintain a positive rapport with customers and provide world‑class service.
Provide exemplary customer service skills, analytics, and problem‑solving skills. Proficient computer skills to process and review dealer orders, requests, and system‑generated acknowledgements.
- Minimum age 18 years.
- Valid driver’s license if operating a company vehicle.
- 1–2 years of experience in a customer service role.
- Ability to perform basic math calculations.
- Personable, enthusiastic, and engaging personality.
- Excellent communication skills, both verbal and written.
Local travel
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