More jobs:
Guest Service Representative - Part Time; Horseshoe Hammond
Job in
Hammond, Lake County, Indiana, 46320, USA
Listed on 2026-07-04
Listing for:
Caesars Entertainment
Part Time
position Listed on 2026-07-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Caesars Entertainment - - Responsibilities:
Promotes Caesars Rewards programs and card membership;
Assist guests with new card signups, updating account information, replacing cards, and loyalty card member requests;
Provide superior level of guest service and resolve service breakdowns;
Maintain knowledge of products, services, promotions, and events; communicate with guests effectively;
Update account information in CMS, Experience and PKMS; act as guest liaison and handle issues to ensure smooth operations
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