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Guest Experience Specialist: Caesars Rewards & Casino Concierge
Job in
Hammond, Lake County, Indiana, 46320, USA
Listed on 2026-07-10
Listing for:
Caesars Entertainment
Full Time
position Listed on 2026-07-10
Job specializations:
-
Entertainment & Gaming
Customer Service Rep, Casino -
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Casino
Job Description & How to Apply Below
Caesars Entertainment’s Horseshoe Hammond is seeking a Guest Services Representative to promote Caesars Rewards, assist with signups, update accounts, and respond to member requests. You’ll deliver friendly service, maintain accurate data, and help guests feel welcome from arrival to departure.
The role requires 3-5 years customer service experience, English proficiency, ability to work varied shifts in a loud, smoky casino environment, and eligibility for a gaming license with Indiana
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