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Guest Experience Specialist - Front Desk
Job in
Hammond, Lake County, Indiana, 46320, USA
Listed on 2026-08-12
Listing for:
Ascent Hospitality
Full Time
position Listed on 2026-08-12
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Ascent Hospitality seeks a Front Desk Agent to deliver exceptional guest service at the check-in and check-out process. You will greet guests, manage reservations, answer inquiries, and provide information on hotel amenities and local attractions.
The role requires strong communication, organization, and the ability to upsell services while adhering to brand standards and security procedures. Flexibility in scheduling is expected.
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