Front Desk Coordinator

Looking for a career that makes you smile? Smile Doctors is seeking a Front Desk Coordinator I to join our growing team.

• Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
• Performs various administrative duties.
• Welcomes visitors to the practice and provides information about clinic features.
• Answers, screens, and routes incoming calls and takes messages as needed.
• Checks-in and collects general information from patients on their first visit.
• Verifies insurance information.
• Notifies clinicians of patient arrival and readiness.
• Makes appointments for returning patients as necessary.
• Prints/reprints appointment reminders and school/work excuses.
• May make changes to the patient schedule as necessary.
• Coordinates payment arrangements or account resolution.
• Receives, stores, and delivers shipments and mail.
• Takes payments and posts to account.
• Updates charts and patient information.
• Drives internal marketing initiatives and fosters participation from everyone.

• Dental or Orthodontic experience preferred.
• Basic knowledge of Microsoft Office.
• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbal and in writing.
• Ability to build rapport with patients.
• Ability to establish and maintain good working relationships with patients and coworkers.

• Competitive salary.
• Medical, dental, vision, and life insurance.
• Short and long-term disability coverage.
• 401(k) plan.
• 2 weeks paid time off in your first year + paid holidays.
• Discounts on braces and clear aligners for you and your family members.