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Epic Analyst-Revenue Cycle - Information Technology

Job in Hammond, Tangipahoa Parish, Louisiana, 70403, USA
Listing for: North Oaks Health System
Full Time position
Listed on 2026-08-01
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: EPIC ANALYST-REVENUE CYCLE - INFORMATION TECHNOLOGY

EPIC ANALYST-REVENUE CYCLE - INFORMATION TECHNOLOGY - 13156

US:

LA:

Hammond | Information Technology | Full Time

Posted 3 days ago

Description

Status:
Full Time

Shift: 40 Hours

Exempt:
Yes

Summary:

Primarily responsible for the ongoing design, build, update/upgrade implementation, maintenance and optimization of designated Epic application(s). In addition, and to the extent assigned, responsible for training environment build and/or maintenance, training material development, end-user training and/or any other work necessary to support the effective training of others in designated application(s).

Other information:

Education:

High school diploma/equivalent or graduate of applicable clinical program required.

Licensure/Certification /Registration:
Certification in applicable Epic application(s) or other software or completes training and obtains such certification(s) in time frames scheduled and required by North Oaks;

Experience/

Skills Required:

  • 1 year of Revenue Cycle experience related to: billing, patient access, or HIM.
  • Proficient in Microsoft Office applications, including strong Excel skills;
  • High aptitude for review and comprehension of technical information;
  • Excellent communication skills (e.g. public speaking, meeting facilitation and presentations);
  • Excellent customer service and interpersonal skills with the ability to work effectively at all levels in a collaborative team environment;
  • Must be able to multi-task and handle multiple projects simultaneously;
  • Excellent analytical and problem-solving skills; and
  • Thorough understanding of HIPAA and other applicable regulatory requirements

Physical Demands:
Strength:
Light
Push:
Occasionally
Pull:
Occasionally
Carry:
Occasionally
Lift:
Occasionally
Sit:
Constantly
Stand:
Occasionally
Walk:
Occasionally

Responsibilities:

  • 1. Builds optimizes and maintains designated applications in all designated environments (e.g. test, training, production, etc);
  • 2. Organizes and prioritizes application build activities in collaboration with I.T. department leadership and respective department leadership throughout health system;
  • 3. Understands applicable hardware integration concepts to the extent necessary to provide demonstration of hardware use and build which supports workflows; in addition, identifies potential integration opportunities and/or issues;
  • 4. Assists with ensuring participation of the appropriate clinical and non-clinical stakeholders in build activities;
  • 5. Interfaces with applicable leadership and/or other subject matter experts as needed and gains comprehensive understanding of workflows and end-user needs and effectively translates knowledge into system design, materials and/or other work product(s);
  • 6. Proactively maintains competency and continues to take advantage of learning opportunities in application(s) correlated to role;
  • 7. Attends training and successfully completes related projects and tests in order to obtain and maintain applicable certification(s) and/or skills;
  • 8. Gives meaningful input and translates optimal future-state workflows into system design;
  • 9. Follows standards for naming and numbering conventions and security classifications;
  • 10. Tests build in a structured manner and documents results; is fully-prepared to accurately represent findings during change control processes;
  • 11. Conducts a comprehensive review of all update documentation (e.g. service updates and version upgrades) and provides insight to ensure best project strategy;
  • 12. Provides expert demonstration of system functionality as necessary;
  • 13. Serves as application support and subject matter expert and provides resolution for issues;
  • 14. As may be directed, represents and serves as North Oaks liaison to EMR vendors and/or other third parties;
  • 15. Documents and accurately reports status and progress of assigned deliverables to I.T. leadership and to others as may be directed;
  • 16. Completes all work as assigned within timeline expectations and with a high level of work product quality;
  • 17. Remains focused on improving patient safety, quality measures, efficient delivery of care, system security, patient privacy and other areas of compliance;
  • 18. Understands application and overall Epic system capabilities and/or limitations in order to best leverage available functionality;
  • 19. Effectively and appropriately presents and communicates information/ideas/concepts to individuals and groups in both verbal and visual manner;
  • 20. Troubleshoots, researches and analyzes issues and provides practical and meaningful suggestions for issue resolution;
  • 21. Stays abreast of changing technology, protocols, standards and guidelines which may impact application build and/or training materials and facilitates changes needed to comply with standards;
  • 22. Participates in workflow design and system build of education modules and training materials;
  • 23. Produces high quality training system build and develops classroom plans and materials which maximize learning opportunities for end-users;
  • 24. Effectively presents and conducts training for…
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