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HVAC Service Coordinator

Job in Hammond, Tangipahoa Parish, Louisiana, 70403, USA
Listing for: Fidelity Building Services Group
Full Time position
Listed on 2026-02-18
Job specializations:
  • Trades / Skilled Labor
    HVAC Tech / Heating Engineer, Maintenance Technician / Mechanic
  • Engineering
    HVAC Tech / Heating Engineer, Maintenance Technician / Mechanic
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Metro Mechanical, 111 Lear Drive, Hammond, Louisiana, United States of America

Job Description

Posted Friday, January 30, 2026 at 5:00 AM

Metro Building Services
is a full-service commercial HVAC/Mechanical systems provider that offers Design, Fabrication, Installation, Service, and Maintenance for HVAC, Plumbing, and Building Automation.

We are looking for a Service Coordinator to join our Hammond, LA team!

Main Responsibilities:

  • Greet all visitors courteously, determining their needs and directing them to the proper departments
  • Dispatch service technicians and schedule team labor for maintenances and/or repairs
  • Gather required service work order information to include but not limited to:
    Customer information such as company name, contact name, address, and phone number;
    Equipment/unit information;
    Requested repair, complaint, and/or failure.
  • Gather details such as operating conditions at the time the complaint/failure occurred.
  • Process work orders from beginning to final review to include verbiage and tool/misc./part changes.
  • Provide administrative support to team members as needed.
  • Assist and support other team members when needed or in their absence.
  • Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and co-workers.
  • Maintain company confidentiality.
  • Attend and participate in all meetings, training, and activities as required.
  • Stay apprised of new techniques relevant to the work being performed; achieve and maintain technical competency.

Preferred Experience:

  • At least 2 years of experience in the HVAC industry, preferably in dispatching or equivalent.
  • At least 1 year of customer service experience.
  • Medical, Dental, and Vision Insurance
  • Paid Time Off
  • 401k with Company Match

APPLY TODAY!

About Us:

Headquartered in Mississippi with locations in Louisiana, Metro Mechanical, A Fidelity Company, is a full-service commercial HVAC/Mechanical systems provider that offers Design, Fabrication, Installation, Service, and Maintenance for HVAC, Plumbing, and Building Automation.

An authorized dealer of Distech Controls™, Metro Mechanical is committed to excellence in quality and surpassing the expectations of our clients through a focus on safety, high-performance, and integrity.

Metro Mechanical, 111 Lear Drive, Hammond, Louisiana, United States of America

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