Monitor District Quality

Essential Job Functions

• Maintains a safe, secure, and healthy environment by adhering to company/customer safety and quality standards, legal regulations, and alerting others regarding potential hazards or concerns.
• Adheres to and champions TEAM’s Core Values.
• Implements, maintains, and develops all aspects of the QMS to ensure continuous improvement throughout the assigned division.
• Performs district assessments on performance and reporting of the effectiveness of the QMS, and compliance with customer and/or industry related requirements (ISO 9001, 10‑CFR 50, etc.).
• Ensures the resolution of non‑conformances, corrective actions, customer complaints and other issues identified through assessment actions.
• Plans and assists third‑party (registrar) and customer assessments and District Internal Audits within the assigned division.
• Works with Regional Quality Specialist in developing and implementing corrective actions, performs follow‑up work as needed to ensure effectiveness.
• Ensures customer satisfaction through analysis and reporting of customer satisfaction data (e.g., customer surveys).
• Identifies, tracks and promotes resolution of customer issues, providing guidance to district management within the assigned division and corporate QA for such resolution.
• Performs district supplier assessments in cooperation with corporate QA to ensure compliance with the organization’s quality, technical, and purchasing requirements within the assigned division.
• Maintains a district approved supplier list (ASL) for “Commercial” suppliers (as applicable) within the assigned division.
• Assists the districts within the assigned division in creating control logs for equipment calibration and asset tracking.
• Assists in the completion of annual management reviews, record retention and destruction policy, and maintenance of controlled district documents within the assigned division.
• Tracks and monitors district qualifications and certification programs and personnel associated with those programs within the assigned division.
• Assists with contract review, planning, and scheduling.
• Maintains an awareness and understanding of all applicable regulations, codes, standards and specifications, as well as company policies and procedures, and communicates these requirements to affected personnel as necessary.
• Provides training (QMS, Receipt Inspection, etc.) as necessary to personnel in the assigned division, including customers, to obtain program compliance and process efficiency and effectiveness.
• Acts as the liaison to corporate and regional quality assurance personnel.

• High school diploma or equivalent required.
• Bachelor’s degree in business or related field preferred.
• Five (5) or more years of relevant industry experience preferred.
• Must have ASNT Level III Certification.
• Proficiency in Microsoft Word, Excel, and PowerPoint required.
• Travel requirements: 0 % – 25 %.

• Position is located at a district office but will travel to support multiple districts within a division.
• Work is conducted in a semi‑private office/cubicle setting.
• Days and hours:
  Monday through Friday, 8:00 am to 5:00 pm. Some flexibility in hours is allowed, but the employee must be available during core work hours of 9:30 am to 3:30 pm.