Hotel General Manager - Luxury Boutique Hotel

Salary:
Up to £95,000 + Bonus

This is a unique opportunity for an experienced hotelier to take the helm of a distinctive, high‑end property where genuine hospitality, exceptional food and beverage, and a strong sense of place sit at the heart of the guest experience.

The hotel combines elegant accommodation with a substantial F&B operation, attracting both discerning leisure guests and a strong local following.

The successful candidate will have the opportunity to build on an established reputation while continuing to elevate the property, its people and its commercial performance.

As General Manager, you will take overall responsibility for the day‑to‑day operation and performance of the hotel, leading a passionate team and ensuring consistently exceptional standards across every aspect of the guest journey.

With F&B playing a particularly significant role in the business, you will be commercially astute and have a strong understanding of what it takes to operate and develop a successful restaurant and events operation alongside a luxury hotel.

You will be visible, hands‑on and genuinely passionate about hospitality, someone who enjoys being on the floor, engaging with guests and colleagues, and setting the tone for the entire property.

• Taking full operational and commercial responsibility for the hotel and its performance.
• Leading, inspiring and developing the management team and wider hotel team.
• Driving exceptional guest satisfaction and maintaining consistently high service standards.
• Overseeing the hotel's significant F&B operation, ensuring strong quality, service and commercial performance.
• Maximising revenue and profitability across rooms, F&B, events and other revenue streams.
• Developing and maintaining strong relationships with guests, suppliers, local partners and key stakeholders.
• Ensuring the property maintains its luxury positioning while continuing to evolve its offering.
• Creating a strong culture of accountability, engagement and genuine hospitality.
• Managing budgets, forecasting, payroll and operational costs.
• Ensuring all health & safety, licensing and compliance requirements are met.
• Identifying opportunities to grow the business and strengthen the hotel's position within the market.

• We are looking for an experienced Hotel General Manager or senior hotel operator with a strong background in luxury or high‑end hospitality.
• Proven experience leading a hotel operation at General Manager or equivalent senior level.
• Strong F&B experience, ideally within a hotel or destination‑led restaurant environment.
• A genuinely commercial mindset, with a track record of driving revenue and profitability.
• Excellent leadership and people‑development skills.
• A passion for service and an instinct for creating memorable guest experiences.
• Strong operational discipline and attention to detail.
• The confidence and personality to be highly visible with both guests and the team.
• Experience working within an independent, boutique or lifestyle‑led environment would be highly advantageous.
• A hands‑on, entrepreneurial approach and the ability to balance operational detail with the bigger picture.