Office Associate III - Adult Outpatient Services

Overview

Office Associate III - Adult Outpatient Services

Annual Salary: $33,916

Work Hours:
Monday to Friday, 8:00 AM to 4:30 PM

Join the Hampton-Newport News Community Services Board as a Full-Time Office Associate III in Adult Outpatient Services, located onsite in vibrant Hampton, VA. This position offers an opportunity to be part of a dedicated team, with a salary that supports professional growth, customer service, and a flexible work environment. You will play a vital part in ensuring the success of our outpatient services, while fostering a culture of empathy and integrity.

As an employee, you will receive an excellent benefits package, including Medical, Dental, Vision, and Life Insurance; a Flexible Spending Account;
Paid Time Off;
Employee Discounts; a Competitive Salary; and participation in the Virginia Retirement System. Apply now and make a difference!

About the Hampton-Newport News Community Services Board

Since 1971, the Hampton-Newport News Community Services Board has been committed to providing a comprehensive continuum of high-quality, community-based services to the citizens of the Peninsula who are living with mental illness, developmental disabilities, and substance use disorders.

As an Office Associate III in Adult Outpatient Services, you will play a critical role in supporting the team through various administrative duties. Your responsibilities will include answering phone inquiries, managing receptionist tasks, scheduling appointments, maintaining accurate records, and organizing calendars. You will interact professionally with clients, caregivers, and service providers, ensuring a smooth and efficient office environment.

You will also assist with preparing accurate documents, managing billing and payroll processes, taking meeting minutes, and solving day-to-day administrative challenges. Proficiency in Microsoft Office and web-based tools like Zoom is essential for this role, as you will be responsible for ensuring the productivity and efficiency of our office operations. By providing top-notch administrative support, you will help us continue our mission of delivering exceptional care to the community.

To succeed as an Office Associate III, candidates should have a minimum of one year of experience in clerical and/or customer service roles, with a strong understanding of administrative functions.
Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel, is required, along with a solid familiarity with Internet and web-based tools like Zoom.

Excellent communication skills—both oral and written—are essential, as you will frequently interact with clients, caregivers, and other service providers. Strong organizational skills and attention to detail are crucial for maintaining accurate records and keeping workflows efficient. Ideal candidates will be problem-solvers who can proactively address administrative challenges, creating a positive and productive work environment.
Experience in a healthcare setting is preferred.

• At least one year of clerical and/or customer service experience
  .
• Strong computer skills, including proficiency in Microsoft Office (Outlook, Word, Excel) and web-based tools like Zoom.
• Excellent oral and written communication skills.
• Experience in a healthcare setting is preferred

If this sounds like the right fit for you, we encourage you to apply today! Best of luck!

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.