Insurance Authorization Intern

Hampton University Proton Cancer Institute (Hampton Proton) is the nation’s 8th proton therapy facility. This internship program offers students hands‑on experience in insurance authorization and verification within a proton therapy treatment setting.

• Proof of being currently enrolled in a program of study or a recent graduate (within 12 months) from an accredited college/university or technical/vocational institution.
• Proof of good academic standing (unofficial transcripts acceptable).
• Proof of academic class schedule.
• Recent résumé and/or cover letter.
• Applicable course syllabus if academic credit will be applied.

• Track incoming insurance authorizations and referrals.
• Record and log authorization numbers, expiration dates, and service coverage details.
• Communicate with insurance companies to verify patient coverage and benefit information.
• Follow up on pending authorizations to ensure timely processing and minimize delays.
• Update the office’s Smart Board and/or dashboard system daily with relevant financial and insurance statuses.
• Input new patient authorizations, expirations, and outstanding items.
• Ensure displayed information is accurate, timely, and reflects current priorities.
• Coordinate with team members to flag urgent cases or missing documentation.
• Assist in verifying patient insurance coverage for upcoming services.
• Document verification results in the electronic health record (EHR) or other tracking systems.
• Accurately enter insurance and authorization information into internal databases.
• Maintain digital and/or paper records in compliance with privacy regulations (e.g., HIPAA).
• Generate basic reports on authorization trends, pending items, or insurance denials.
• Communicate effectively with billing teams, front desk staff, and clinicians regarding insurance status and requirements.
• Assist with general clerical tasks such as scanning, faxing, filing, and emailing.
• Participate in team meetings and provide status updates on authorization and Smart Board tasks.
• Identify opportunities to streamline tracking and update procedures.

• College/university you attend and major.
• Plans after graduating.
• What you learned during the internship.
• Tasks or projects completed in your department.
• Skills and abilities
  
  developed.
• Professional strengths and weaknesses discovered during the internship.
• Part of the internship you enjoyed most.
• Suggestions for improvement or inclusion for future interns.

Hampton Proton is an equal opportunity employer. Applicants receive consideration without regard to race, color, sex, sexual orientation, gender identity, age, ethnicity, religion, national origin, disability, veteran status or any other bias prohibited by law.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation, please contact the Human Resources Department at HR with “Disability Assistance” in the subject line.