Concierge

Location:

2 Fenwick Road, Hampton, Virginia 23651

• Greeting all visitors to the community
• Answering the telephone
• Transferring calls to the appropriate party
• Taking accurate messages
• Monitoring walkie‑talkie, door security system and fire panel as needed
• Monitoring resident sign‑in and sign‑out log and visitor registration log
• Completing administrative support functions such as filing and making copies
• Transferring calls or taking messages in a courteous, friendly and helpful manner
• Filling out and logging service request forms for residents and/or staff
• Monitoring and greeting visitors to the community
• Keeping front desk and lobby area clean and neat at all times
• Selling meal tickets and accounting for them by payroll deduction or personal check
• Ensuring the security of the building, monitoring resident sign‑in/sign‑out log and visitor registration log, and periodically checking entrances/exits of the building to ensure community security
• Attending in‑services and staff meetings as required
• Assisting with coordinating van schedule for residents
• Following confidentiality policies regarding release of resident information
• Performing supportive office functions for all departments, including filing, typing, and making copies
• Completing all other duties as assigned

• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance
• Must dress in a professional manner
• Must have experience in administration functions
• Must answer phones in a polite and professional manner
• Must be organized and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co‑workers and management team
• Must be able to communicate effectively both verbally and in writing
• Must be able to sit for extended periods of time
• Must function effectively in a busy environment and be able to multi‑task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in‑services and staff meetings

• 401k
• Fulltime & Part‑time Benefits Packages
• Training, Development & Career Laddering
• Great work‑life balance
• Flexible Scheduling

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.