About Spivey Services
Spivey Servicesisaleadingprovideroftrafficsafetyandsanitationsolutionsin Virginia ,offeringtrafficcontrol,equipment rentals,andportablesanitationservices—including restroom/shower trailers,hand-wash stations,andtoiletaccessories.
Position SummaryThe Office Administrator –Billing Supportplaysakeyroleinsupporting Spivey Services ’operationsbymanagingdailyofficeadministration,billingworkflows,customer communication,androute-related documentation.
Thisrolerequiresstrongaccuracy,timely follow‑through,andprofessionalcommunicationwithcustomers,drivers,andmilitarybasepersonnel.
Successinthispositionsupportssmoothbillingoperationsandconsistentservicedeliveryacrosssanitationroutes.
- Answerincomingcallsandgeneralofficelines
- Serveastheprimarycontactfortheservicedriver“base”phone
- Respondtocustomerinquiriesregardingservice,rentals,billing,and scheduling
- Takecreditcardpaymentsbyphoneandemailinaccordancewithcompanyprocedures
- Performdailybillingandensureallserviceticketsareclosedwhenroutesreturn
- Entercheckpaymentsinto Net Suiteaccurately
- Open,sort,scan,anddistributeofficemail
- Printandprocesscustomeraccountstatements
- Assistwithcollectionsonpast‑dueaccountsfollowingcompanyguidelines
- Supporttoiletrouteadministrationandcoordinationwithoperationsstaff
- Maintainaccuraterecordsrelatedtoroutes,rentals,and billing
- Sort,organize,andfiledailydeliveryandpickuptickets
- Preparequotesforsanitationrentalsandservices
- Printdailyrentalcontractsforoutgoingunits
- Prepareandsubmitrequiredpaperworkfordriverbadgeaccesstomilitarybasesand Newport News Shipyard
- Trackbadgerequestsandcoordinatefollow‑upstoensureuninterrupteddriveraccess
- Communicatewithoperationsstafftoensurealldocumentationandbillingrequirementsarecomplete
- Performotheradministrativedutiesasassigned
Qualifications
- Highschooldiplomaorequivalentrequired
- Administrativeorofficeexperiencepreferred(sanitation,construction,orpublicworksenvironmentsaplus)
- Proficiency in Microsoft Office Suite (especiallyOutlookandExcel)
- Experiencewithbilling,invoicing,payments,orcollectionsstronglypreferred
- Comfortableworkinginfast‑paced,operations‑driven environments
- Strongattentiontodetailandreliabilitywithdailyprocesses
- Professionalphoneandcustomerserviceskills
What We Offer :
- Weekly Pay Every Friday
- Hourlyrangebetween $18-$22basedonexperience.
- Referral Bonuses
- Paid Holidaysafter6months
- Paid Time-Off(Vacation and Sick)
- Health,HSA,Dental,&Vision Insurance after
60days - Life&AD&D,Short-Termand Long-Term Disability after
60days - 401(k) with
Company
Match:
Eligibilityafter3months;age
18+
Spivey Servicesisan Equal Opportunity Employerencouragingdiversityintheworkplace .Allqualifiedapplicantswillreceiveconsiderationforemploymentwithoutregardtotheirrace,color,creed,religion,ancestry,national origin,sex,sexual orientation,gender identity,age,disability,marital status,family responsibilities,pregnancy,genetic information,veteranormilitarystatus.
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