Visitor Information Specialist

Function

“Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring.”

Hampton is a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, a rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement and other perks and benefits.

Do you enjoy meeting new people and sharing your love for local culture and attractions? Are you enthusiastic, outgoing, and passionate about helping others have unforgettable experiences? If so, we invite you to become a part of our team as a Visitor Information Specialist with the City of Hampton!

In this customer-focused role, you'll be the welcoming face of the city, assisting visitors with directions, recommendations, and resources to help them make the most of their time in our vibrant waterfront community. The class works under close supervision according to set procedures.

• High school graduation or successful completion of GED.
• One (1) year of full-time equivalent experience in clerical and data entry work including the performance of basic computer operations using Microsoft Office and conducting internet searches or a closely related experience.
• Customer serve related experience preferred.
• A combination of education and experience may be considered for this position.
• Must possess a valid driver’s license and must have and maintain a satisfactory driving record based on the City of Hampton’s criteria.
• Must successfully pass a background check prior to any offer of employment or promotion.

• The incumbent may be considered “essential personnel” during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.

• The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family , or Sentara EAP website.)
• Savings bonds are available to the City's workforce.
• Employees are covered for Workers' Compensation where appropriate.

01

Do you have a high school diploma or have you successfully completed a GED?

• Yes
• No

02

Do you have at least one (1) year of full-time equivalent experience in clerical and data entry work including the performance of basic computer operations using Microsoft Office and conducting internet searches or a closely related experience?

• Yes
• No

03

I understand that I must successfully pass a background check related to this position prior to any offer of employment or promotion.

• Yes
• No

04

This Position Requires That You Possess a Valid Driver's License And Have And Maintain a Satisfactory Driving Record Based On The City Of Hampton's Criteria. Failure To Provide Your Driver's License Number Will Prevent Us From Considering Your Application. Please Confirm Your Driver's License Number By Entering It Below

05

I understand that this position may be considered “essential personnel” during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.

• Yes
• No
• Required Question