Tutoring Center Support Specialist

Job Description

Virginia Peninsula Community College changes lives, empowers students to succeed, and enhances the social and economic vitality of the region through high-quality education and workforce training, excellent service, and innovative partnerships. The Learning Resources Center (LRC) is an integral part of the academic units that report to the Vice President for Academic Affairs, advancing the mission through a comprehensive, readily accessible collection of VPCC curriculum-related informational materials, instructional technologies, and other academic support services that meet the educational needs of students, faculty, and staff.

The Tutoring Center Support Specialist provides day-to-day operational, administrative, and program support for tutoring services. This role ensures smooth front-line operations, coordinates logistics, and supports the implementation of tutoring initiatives under the direction of the Tutoring Coordinator.

* This is a full-time grant-funded position. Continuation of employment is based on funding availability. This position is designated as Campus Security Authority (Clery Act) and Responsible Employee (Title IX).*

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Demonstrated experience in administrative support or project coordination.

• Proficiency in using office software (e.g., Microsoft Office Suite, Zoom, scheduling systems)
• Proficiency with standard office and technology software
• General knowledge of tutoring environments, student success services, and appointment systems
• Basic knowledge of customer service principles
• Working knowledge of data tracking and record keeping

• Strong organization skills
• Excellent written and verbal communication skills
• Strong problem‑solving skills and decision‑making abilities
• Coordination and scheduling skills

• Ability to manage multiple priorities and meet deadlines
• Ability to work independently and collaboratively with diverse teams
• Ability to maintain confidentiality and handle sensitive information with professionalism
• Ability to work a flexible schedule that may include weekend and evening hours
• Ability to support virtual and in‑person service delivery
• Ability to work at all campus locations
• Ability to work effectively in a college or academic environment

• Experience working at a two‑year or four‑year college or university
• Familiarity with tutoring programs or student support services
• Experience with scheduling software or purchasing systems

Yes

Minimal

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non‑merit factors.

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

• Resume
• Cover Letter/Letter of Application

• Alternative Hiring Process Letter
• SF‑50 (Documentation of involuntary separation from Federal Agency)