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Business Office Associate

Job in Hampton, Virginia, 23661, USA
Listing for: Riverside Medical Group.
Full Time position
Listed on 2026-02-16
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Office
  • Administrative/Clerical
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Business Office Associate page is loaded## Business Office Associate locations:
LOC
208 Healthcare Center Hampton time type:
Part time posted on:
Posted Yesterday job requisition :
Hampton, Virginia
*
* Hours:

** Labor Pool (as needed)
** Overview
* * Team Member is responsible for surgery scheduling, patient registration, TOS collections, medical records management, insurance verification and enters charges. Performs a variety of clerical duties that support front desk operations. Functioning as a team member, the staff is flexible in the work assignments, rotates to support all aligned processes when needed and assists with training. Requires utilization of simple to complex equipment.

Utilizes established policies and protocols to perform a variety of procedures and at a level not requiring constant supervision of detail. Responsible for necessary quality control performance and documentation that supports accreditation initiatives. Complies with National Patient Safety Goals, HIPAA guidelines, and Corporate Compliance polices. Participates in quality and customer service programs and meets all annual training requirements.

** What you will do
*** Organizes work and demonstrates expert knowledge of financial process/billing & coding procedures and performs independently without supervision.
* Demonstrates the ability to oversee all operations of billing for department in accordance with policies and procedures
* Patient Wait/Registration times are consistently maintained at optimal levels to enhance the patient experience.
* Demonstrates skill set necessary to accurately and effectively utilize all registration/scheduling computer systems.
* Consistently strives to increase knowledge and skill sets that support excellence in the work environment. Takes ownership and a positive approach in the training and support of team members. Consistently utilizes established communication pathways to support department operations.
* Demonstrates flexibility to changes and adapts to varying work environments and assignments.
* Accurately and efficiently enters data into computer systems for registrations, orders and other data entry responsibilities.
* Departmental tasks align with procedural volumes/measurement. Workflow processes are executed accurately and timely to meet deadlines.
** Qualifications*
* ** Education
* ** High School Diploma or GED, (Required)
* Bachelors Degree, Business Administration (Required)
** Experience
* ** 7-10 years Revenue Cycle/Insurance/Medical Office Experience (in lieu of degree) (Required)
* 5-6 years Revenue Cycle/Insurance/Medical Office Experience (Required)
** Licenses and Certifications
*** Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) (Required)
To learn more about being a team member with Riverside Health System visit us at .If loving your work is important to you, consider a career  joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team.

We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks.
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Position Requirements
10+ Years work experience
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