Senior Infrastructure Engineer - Deskside Support

Hampton, VA, United States (On-site)

• Job Identification 116065
• Job Category Information Technology
• Posting Date 04/17/2026, 06:46 PM
• Locations One Howmet Drive, Hampton, VA, 23661, US (On-site)
• Job Schedule Full time
• Export-Controlled Data This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items

Job Summary

This position providesdeskside support and infrastructure support for diverse business uses and manufacturing systems across 3 Business Centers.

Essential Duties & Responsibilities, not limited to:

Follows Howmet’s Safety Regulations and Work Rules Handbook along with all departmental specific safety requirements.

Work alone or as part of a team to implement, evaluate, procure, and/or support business and manufacturing computer systems and information solutions that meet the needs of the customer and add the most value to the company. This is to be accomplished by utilizing technically sound methods of investigation, analysis, design, planning, and scheduling.

Complete operational support/ASAT tasks of the business and manufacturing infrastructure environment, providing remote and local / on-site support to customers.

Assure regular execution of standard operational activities related to business and manufacturing infrastructure for the location.

Manage IT projects as Lead, to include project estimates, status communications, and schedules. Execute plans including frequent review and communication with customers and stakeholders.

Insure client health of both manufacturing and business IT equipment. Must be able to maintain health of equipment as measured by metrics set by the BU.

Lead the Local IS Infrastructure/Deskside support team on projects and BU metrics.

Lead the discovery, planning and implementation of process and technical improvements that will increase efficiency and accuracy performing IT duties.

Basic Qualifications:

Bachelor’s degree in Computer Science/IT/IS from an accredited institution.

Ability to diagnose and identify software and hardware issues.

Strong human relation skills with ability to interact with internal and external customers, other support groups, and Business unit or location leadership.

Must be able to provide off-hours support as needed.

Employees must be legally authorized to work in the United States. Visa sponsorship is not available for this position.

Preferred Qualifications
:

4 years prior experience with Operating Systems, network configurations, collaboration tools and deskside support.

Previous leadership experience.

Prior experience in manufacturing environment.

Equal Opportunity

Employer:

Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email Talent Acq