VMware Subject Matter Expert

Candidate Qualifications

• A detailed understanding of storage and virtualization processes
• Detailed knowledge of server virtualization and core networking concepts (switching, routing, VLANs, subnets)
• Strong experience with VMware vSphere and managing ESXi hosts and virtual machines
• Ability to troubleshoot VMware vSphere and hardware related issues
• Excellent written, verbal communication and customer service skills

• Experience administering/maintaining/patching VMware vCenter, ESXi, and vSphere environments
• Experience with SSO, Active Directory integration and certificate management
• Experience performing incremental and full backups using Commvault or Dell Avamar
• Experience with Aria Operations, NSX, and ADX Suite
• Ability to troubleshoot identity and authentication issues across VMware components
• Understanding of enterprise-scale virtualization configuration baselines and lifecycle management
• Strong mentorship and leadership skills

• Design, monitor, maintain, and lead the engineering process of the organization’s versatile and secure information storage environment and backup solutions, such as high-capacity databases, networks, and systems
• Implement, administer, and configure storage strategies, solutions, and protocols
• Deliver technical and application support, conduct capacity planning, and project present and future storage and virtualization growth
• Execute new installs, updates, and deployments, utilizing knowledge of computer hardware, operating systems, computer applications, technical support processes, and business needs
• Support remote server and storage management (preferred experience with Dell servers and storage solutions)
• Attend required meetings and support business development activities
• Build, configure, and maintain virtual machines, servers, and storage solutions
• Diagnose and resolve technical issues for local and remote assets, including hardware, vSphere, networking, and authentication components
• Troubleshoot and resolve technical issues reported through established processes
• Deliver outstanding customer service through direct interaction with users and stakeholders
• Communicate issues, risks, and recommendations to leadership in a clear and concise manner
• Document work for knowledge sharing within the Storage and Virtualization team

• Bachelor’s degree or equivalent experience, and 4–6 years of related experience
• Direct experience with VMware vSphere

Desired:
Experience designing and implementing secure VMware virtual infrastructures, focusing on performance tuning, STIG compliance, and disaster recovery protocols.

• Security+ or other qualifying IAT II certification
• Must obtain VMware VCP or VCAP certification within 120 days

Desired:
Dell VxRail Operate certification or the ability to obtain within 120 days.

• Desired:
  Active Secret or TOP Secret
• Required:
  
  Eligibility to obtain a Secret clearance

• Shift – The primary shift for this position is Monday–Friday with flexible core hours
• If a temporary schedule change is required to support operations, the employee will be provided with as much notice as possible
• Certification requirements may change based on government direction; if this occurs, the employee will have 120 days to become compliant

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact Human Resources.