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Job Description & How to Apply Below
ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™ Program: CECOM ASIC
Location:
Remote, Must US Based
Schedule:
Eastern Standard Time Working Hours (8 am to 5 pm) Security Clearance: A DoD Secret or higher Position Type:
Full-Time, Exempt ASRC Federal Agile Decision Sciences LLC is seeking a Technical Writer/Editor (Journeyman) with an active US Government Security Clearance to support the U.S. Army CECOM ASIC program. This role is the documentation specialist who ensures that every new capability the team delivers is fully, accurately, and clearly documented - so users can adopt and operate the system without confusion or an avoidable support burden.
Working alongside developers, engineers, and product owners throughout the agile delivery cycle, the writer translates technical and functional detail into clear, accessible guidance for a range of audiences. As an established individual contributor, the Technical Writer works independently under general supervision on moderately complex documentation efforts, sets objectives for their own work to meet sprint and release goals, and may provide guidance to junior writers.
The writer captures requirements as features are built - not after the fact - preventing documentation gaps at release and reducing downstream training time and support tickets.
Key Responsibilities
* Author comprehensive user guides with clear step-by-step instructions and supporting screenshots that enable users to complete tasks independently.
* Develop role-based documentation tailored to each distinct user group, so each audience receives only the guidance relevant to how they use the system.
* Capture technical and functional details accurately during sprint development by interviewing developers and product owners and reviewing specifications, designs, and engineering artifacts.
* Document new features in real time as they are built, maintaining alignment between the software and its documentation and eliminating gaps at release.
* Write, rewrite, and edit technical content - user manuals, operating procedures, release notes, quick-reference materials, and related publications - for clarity, accuracy, and consistency.
* Produce clear, accessible writing that reduces user confusion, shortens training time, and lowers the volume of help-desk and support tickets.
* Prepare and select illustrative materials - diagrams, charts, callouts, and screenshots - to reinforce written instructions.
* Conduct quality reviews of documentation to verify technical accuracy, completeness, and adherence to style and formatting standards.
* Maintain version control and keep the documentation library current across releases and capability updates. Outcomes This Role Enables Success in this position is measured by adoption and self-sufficiency. When the documentation is right, users operate new capabilities confidently on their own:
* Users can adopt and operate new capabilities with minimal hand-holding.
* Each user group has guidance written specifically for their tasks and responsibilities.
* Technical and functional detail is captured accurately and early - during development, not after release.
* Every release ships with complete, current documentation; no feature goes out undocumented.
* Training time and support-ticket volume measurably decrease as documentation quality improves.
Required Qualifications
* Bachelor's degree, or 4 years of equivalent combination of education and experience (one year of education equates to one year of experience).
* 2-4 years of professional technical writing experience producing user-facing documentation for software or IT systems.
* Demonstrated ability to translate complex technical and functional detail into clear, accurate, audience-appropriate content.
* Proficiency authoring and formatting documentation, including capturing and annotating screenshots and integrating visuals.
* Strong command of…
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