Microsoft Dynamics Financial Functional Analyst

A Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. This position is 100% On-Site or Hybrid per HRT Telecommuting Policy. This position is not considered for applicants requiring immigration sponsorship now or in the future to work in the United States.

• Provide on‑going support functional liaison with the technical team for issues or enhancements needing IT support.
• Work with users to provide applicable functional specifications and system testing of patches and enhancements.
• Provide daily user support and troubleshoot issues.
• Work with functional users to ensure continuous effective use of the system, including utilizing additional delivered functionality.
• Gather and document requirements to apply system solutions to business problems.
• Provide power user support in the creation of custom forms and reports for shared team use.
• Lead in the development of functional skills in others through active knowledge sharing.
• Assist in managing requests from stakeholders following the change‑management process.
• Develop change‑request business cases (define the problem, pros and cons, suggestions, cost/benefit analysis, recommendations).
• Provide ongoing formal internal training as needed.
• Work with the team on requirements for RFPs.
• Assist in evaluating proposals in response to solicitations.
• Manage records created and received in compliance with HRT Records Management Policies and Procedures.
• Perform other functional analyst support duties as needed.
• Lead periodic formal system reviews to identify business process challenges and re‑engineering opportunities.
• Support all HRT policies and procedures and manage records in compliance with the Records Management Policy and Procedures.

• Advanced knowledge of finance business practices, workflow analysis, business systems design, and process re‑engineering.
• Advanced knowledge of automated systems testing procedures, data conversion analyses, transaction processing and application troubleshooting.
• Superior knowledge of business requirements, processes and implementation approaches for at least four of the following Microsoft Dynamics modules:
  General Ledger, Purchasing and Contract Management, Project Accounting, Fixed Assets, Accounts Payable, Budgeting, and Grant Accounting.
• Superior technical proficiency creating and updating custom reports using Management Reporter, Power BI, SQL Server Report Builder, and other available tools.
• Experience with modifying forms and creating new custom forms with SSRS.
• Proven experience in requirement gathering, fit/gap analysis, documentation, test planning and execution, training strategy, and overall implementation planning.
• Strong rapport with technical counterparts and user community.
• Strong writing skills and ability to create functional specifications, design documents, training materials, test scripts, etc.
• Superior technical proficiency with SQL for reviewing data, troubleshooting, and testing/validating source system data.
• Working knowledge of project management principles and techniques.
• Excellent verbal and written communication skills, ability to make presentations before groups and committees, and to work or lead effectively and cooperatively with staff and management.
• Analytical and problem‑solving skills, including determining priorities and producing quality recommendations to decision makers.
• Commitment to best practices in quality customer service.
• Willingness to provide leadership in the development of functional skills in others through active knowledge sharing.

• Proficiency in using computer systems and the listed software applications associated with performance of assigned work.
• Basic problem‑solving skills associated with software applications used.
• Advanced knowledge of MS Office products with emphasis on Excel, Project, and Visio (or other flowcharting software).

BA/BS degree in Business Administration or Management Information Systems or other…