Network Circuit Manager

Description

Digital Consultants is a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. We remain dedicated to honesty, trustworthiness, respect, and ethical conduct. We offer growth opportunities, competitive wages, and a full benefits package. Our founding principles of Fairness and Common Sense make working here more than a job, it’s the Digital family.

We are seeking a Network Circuit Manager to manage communication circuits effectively, maintain circuit performance, and support network operations at Langley Air Force Base, Hampton, Virginia.

• Ensuring the proper functioning and maintenance of communication circuits used for network operations.
• Coordinating with various teams and agencies to meet circuit requirements and resolve any issues that arise.
• Monitoring circuit performance and usage to ensure optimal operation and security.
• Identifying and addressing any problems with communication circuits to minimize downtime and maintain reliable communication channels.
• Troubleshooting systems failures and accessibility problems within the network and our services.
• Supporting new or enhanced network implementation, installation, and technical refresh projects within a site or locale.
• Addressing complex problems requiring detailed information gathering, analysis, and investigation to provide creative and ingenious solutions across the enterprise.
• Experience with network administration ticket resolution.
• Support Network ticket closure across Network OPS staff, including:
  • Completing initial categorization of Service Requests (type, sub‑type, location, device, priority, etc.)
  • Using administrative access to provision new switches, routers, VLANs, and crypto
  • Researching errors, incidents, and problems to perform incident analysis and identify potential issues
  • Routing Service Requests to the appropriate organization required for incident resolution
  • Performing root cause analyses
  • Completing problem resolutions associated with incident tickets
• May configure, deploy, manage, and maintain monitoring systems used by technicians to ensure availability and overall performance of systems and services.

• Education:
  
  High School with 9+ years of experience (or commensurate experience).
• Clearance: TS/SCI Eligibility.
• Certification:
  DoD 8140 Level II certification (Security+ CE, CCNA‑Security, CySA+, CND).
• Organizational skills to drive multi‑functional projects.
• Network administration and circuit management experience.
• Debugging of CPU logic and circuit failures.
• Contract management experience, interpreting and applying AC and DC power systems, and knowledge of transformers, circuit protection, and protective relaying.

• Bachelor’s degree in a technical or engineering field or equivalent.
• Certifications:
  • Certified Change Management Professional (CCMP)
  • Prosci Certified Change Practitioner
  • Certified Problem and Change Manager (CPCM)
• Adaptability to new situations and responsiveness to unexpected challenges.
• Problem‑solving skills to address unforeseen challenges and ensure smooth implementation of changes.

• Paid Time Off (PTO)
• Group health plans
• Income protection and supplemental benefits
• 401(k) plan with company matching
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Pet insurance options
• Employee Assistance Program (EAP)
• Equal Opportunity & Accommodations

Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic.

We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to  or call 571‑306‑3444. Provide your contact information and let us know how we can assist you.