Dell​/EMC Storage Subject Matter Expert

Overview

A successful Storage and Virtualization Administrator – Senior+ Level candidate will have:

• A detailed understanding of the storage and virtualization processes
• Detailed knowledge about server virtualization and hardware
• Strong Experience with VMware vSphere and managing ESXi hosts and virtual machines
• Ability to troubleshoot VMware vSphere and hardware related issues
• Excellent customer service skills

• Excellent written and verbal communication skills
• Experience with VMware vCenter and ESXi
• Experience with maintaining and patching VMware vSphere environment
• Ability to perform incremental and full back-ups with Commvault
• Strong mentorship skills
• Strong leadership skills

• Designs, monitors, maintains, and heads the engineering process of an organization’s versatile and secure information storage environment and backup solutions, such as high-capacity databases, networks, and systems
• Configures, implements, and administers storage strategies, solutions, and protocols
• Provides technical and application support and backup, evaluates capacity planning for the present and future state of storage growth
• Executes new installs, updates, and deployments, utilizing knowledge of computer hardware, operating systems, computer applications, tech support, and business needs
• This position may require occasional support for business development activities
• Remote server and storage management (Preferred experience with Dell servers and storage solutions)
• Attend meetings that are required by the section
• Build, configure, and maintain virtual machines, servers, and storage solutions
• Provide diagnostics and technical resolution for any local or remote assets
• Troubleshoot and resolve trouble tickets with BMC Remedy and Service Now
• Provide outstanding service by interacting directly with customers seeking resolution
• Communicate issues and recommendations back to leadership in a clear and concise manner
• Document work to share with the Storage and Virtualization team

• Bachelor’s degree or its equivalent, and 2 - 4 years of related experience

• Direct experience with VMware vSphere
• Experience with storage and hardware solutions for virtualized computing environments

• Security+, or other qualifying IAT II certification (required)
• VMware VCP certification with the ability to obtain within 120 days (required)
• Dell VxRail Operate certification with the ability to obtain within 120 days (required)

Required:

• Applicants must have eligibility to obtain a Secret clearance

Desired:

• Active Secret or TOP Secret

• Shift – This is a 24/7/365 mission and day, swing, and mid-shift are needed. Rotating shift may be required.

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.