Principal Field Support Engineer; Onsite; Contingent

Field Service Engineer

Collins Aerospace is seeking engineers to be part of a field engineering team for the AF DCGS High Band Mission Applications Software (HBMAS) Sustainment program. Under this effort, RTX Collins personnel will oversee/perform software sustainment for cloud-enabled systems that ingest, tag, and audit data sets, while maintaining security, integrity, and availability of data. The team, working with our customers and users, will focus on sustaining operationally relevant system capabilities in the most effective and efficient manner.

The team will apply best practices across the engineering continuum, with a focus on improved software quality and process efficiency.

This requisition is open to candidates willing to work with a well-established and evolving team at Langley AFB, Virginia.

What You Will Do

• The Field Service Engineer is responsible for deploying and supporting software solutions within the Air Force SIL environment, serving as the technical liaison between commercial development cycles and AF‑DCGS operational requirements.
• This role ensures that software releases meet compliance, security, and operational readiness standards while supporting site deployments, troubleshooting, and collaboration with Air Force counterparts.
• The Field Service Engineer plays a critical role in validating system performance, supporting acceptance testing, and ensuring secure, reliable integration in mission environments.

Qualifications You Must Have

• Active and transferable TS/SCI U.S. government issued security clearance is required prior to start date.
• Current DoD 8570.1 IAT Level II or IAM Level I certification (e.g., Security+ CE, CCNA Security, CySA+, CAP, etc.)
• Expertise navigating RMF compliance processes, DISA STIG implementation, and associated documentation
• Experience managing CI/CD pipeline activities in support of deployment and release processes
• Strong background in containerization technologies such as Docker and Kubernetes
• Experience performing ACAS/SCAP vulnerability scanning and interpreting results
• Proficiency troubleshooting complex system issues in mission or operational environments
• Experience working with Cross Domain Solutions and performing Site Acceptance Testing
• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience

What We Offer:

• Flexible work weeks: 9/80A, 5/40;
  Flexible work
  
  Hours:
  
  Core hours, Modified time
• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal,  protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• And more!

Eligible for relocation assistance