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Desktop Support Technician - Client-Facing & On-Site
Job Description & How to Apply Below
Bell Techlogix in Hampton, VA is seeking a Deskside Support Technician to install, repair, and maintain computer hardware and software. You will provide Tier 1 (and possibly Tier
2) support, engage with customers, and ensure timely ticket updates in the ITSM system.
Responsibilities include problem escalation, adherence to client policies, and maintaining strong customer satisfaction. Travel to client sites may be required; a valid driver’s license and reliable vehicle are expected.
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