Public Works - Operations Manager

Are you a strategic leader with a passion for operational excellence and public service? The Department of Public Works is seeking a dynamic, results-driven Operations Manager to help lead and manage critical infrastructure and municipal service divisions that directly impact our community’s quality of life. In this high-level management role, you will plan, direct, and supervise a broad range of essential operations, including Wastewater Operations, Solid Waste Operations, Streets and Bridges, Stormwater/Drainage Maintenance, Steam Plant, Fleet Services, Traffic Engineering, Facilities Maintenance, Clean City initiatives, and other related functions as assigned.

Working under the limited supervision of the Director of Public Works, the Operations Manager will provide leadership, strategic guidance, and operational oversight across the Department. This position requires considerable independent judgment, sound decision‑making, and the ability to effectively coordinate multiple divisions within established policies and guidelines.

This is an exceptional opportunity for a seasoned public works professional to make a lasting impact on infrastructure, public services, and community well-being. If you are ready to take the next step in your leadership career and help shape the future of our community’s public works operations, we encourage you to apply!

Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement and other benefits.

As a proud V3 (Virginia Values Veterans) employer we are committed to supporting veterans and military spouses.

• Bachelor's degree in Public Administration, Business Administration, Management, Engineering, Environmental Science or related field of study from an accredited college or university.
• Five (5) years of full-time equivalent experience in the administration of complex public works programs, with functional working knowledge of the technology involved in all divisions of Public Works.
• Five (5) years supervisory experience.
• A combination of education and experience may be considered for this position.
• Must possess a valid driver’s license and must have and maintain a satisfactory driver’s record based on the City of Hampton’s criteria.
• This position is safety sensitive and is subject to testing for alcohol and controlled substances in accordance with the City’s current substance abuse policy.
• Must successfully pass a background check prior to any offer of employment or promotion.

• Must possess a thorough knowledge of the principles of budgetary control and the ability to prepare and maintain budgets and related financial documents.
• Ability to communicate effectively both orally and in writing; ability to establish and maintain harmonious working relationships with coworkers and a variety of internal and external customers; ability to foster effective public relations and work effectively with diverse groups; ability to conduct briefings and make effective oral presentations; ability to plan and prioritize a large and diverse workload effectively.
• Requires frequent travel throughout the City and direct and extensive contact with City departments, related outside agencies, local, state and federal officials and the general public.
• Requires work beyond a standard 40-hour work week to include evenings, weekends and holidays.
• The incumbent may be considered “essential personnel” during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.