Records Manager

Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future!

We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement and other benefits.

The City of Hampton is seeking a Records Manager to oversee the operation of the City of Hampton’s Central Records Unit. This candidate will assign duties to personnel assigned to the Central Records Unit, monitor personnel performance; supervises and coordinate other specialized duties in the operation of the City of Hampton's Central Records Unit. This position includes the supervision of the Information Center which operates on a 24 hours basis.

• Graduation from high school or successful completion of the GED;
  Associates degree in Criminal Justice, Library Sciences, Public Administration, or related field is preferred. The equivalent combination of education, training, and experience will be considered. Supervisory experience required.
• Must possess or be able to attain a VCIN Level
  
  A. Successfully complete a General Instructor’s Certification, when available. Equivalent instructor training or certifications will be considered.
• Experience administering database or local area networks preferred.
• Knowledge of effective supervisory principles and practices is required.
• Knowledge of and proficiency in the use of personal and network computers.
• Ability to communicate effectively with staff, supervision, and citizens. This includes the ability to give clear, concise feedback, and ability to develop and maintain harmonious working relationships.
• Ability to plan, organize, schedule and assign work to others to provide appropriate training methods, staffing and efficient service delivery.
• Ability to exercise sound judgment and make appropriate decisions in emergency situations.
• Ability to foster effective public relations and work effectively with diverse groups.
• Ability to investigate and respond to customer concerns.
• Must successfully pass a police background investigation to include a polygraph examination prior to any offer of employment or promotion.

• This position may require working after regular business hours, nights, weekends, holidays, and extended shifts on as needed basis.
• The incumbent may be considered “essential personnel” during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.