Manager, Facilities & Maintenance

Title:

Manager, Facilities & Maintenance

Requisition #: 4464 |

Location:

Hampton, VA, US 23666 | Property:
Rosie’s Gaming Emporium – Hampton

Responsible for maintaining the physical indoor and outdoor integrity of the facility through EVS and Maintenance. Establishes preventative maintenance programs and maintain service records. Responsible for the completion of routine maintenance and operations of the facility including, but not limited to, all mechanical, electrical, plumbing, HVAC systems and any other related equipment. Will have direct oversight of the EVS team.

• Oversees maintenance activities to gauge and improve staffing levels, working conditions, and other matters which influence quality guest service and profitability.
• Manages utility expenses and leads initiatives to maintain lowest possible costs through improved operational efficiencies and deployment of new technologies.
• Establishes preventative maintenance programs and maintains service records. Leads and/or supports construction and renovations.
• Inspects quality of work and assigns staff and supervises outside contractors in tasks according to performance and productivity standards.
• Troubleshoots and repairs malfunctions in mechanical or electrical systems such as HVAC, plumbing, and other equipment throughout the property.
• Leads and/or supports construction and renovations, as needed.
• Leads the EVS team to ensure cleanliness of the facility meets company brand standards.
• Supervises maintenance of the building exterior and curb appeal for snow removal and painting.
• Assigns, supervises, and verifies completion of routine maintenance and operation of physical structure of the facility, all mechanical, electrical, HVAC systems and any other related equipment which contributes to the safe and effective operation of the facility. Visually inspects quality of work and assigns staff and supervises outside contractors in tasks according to performance and productivity standards.
• Ensures operation is OSHA and Hazcom compliant to include maintaining of departmental MSD Sheets.
• Reviews guest complaints/concerns and takes appropriate action.
• Evaluates condition of furniture, fixtures, décor, etc., which requires continuous visual inspection of public areas. Make recommendations and assist in the coordination and design of rehab projects.
• Meets with vendors to review current products or equipment being used or considered.
• Participates, as a member of the property Safety Committee.
• Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor.
• Keeps position supervisor informed of relevant activities.
• Reviews the work activities of subordinate team members to ensure that work is being performed within the standards established by management.
• Hires, motivates, trains, coaches, mentors, and directs staff to ensure that team members receive leadership, guidance, and resources to accomplish established objectives.
• Establishes department standards, guidelines, and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
• Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
• Performs other related duties as assigned.

• Demonstrated management and leadership skills.
• Excellent verbal and written communication skills.
• Ability to multitask in a high-volume hospitality environment.
• Conflict resolution and mediation skills.
• Must have knowledge of Microsoft Office.
• Deep knowledge of HVAC, electrical, plumbing, and all mechanical systems required, but not limited to fire & life-safety equipment, grounds, parking, lighting systems, plumbing, kitchen equipment, electrical, controls and any other systems and equipment comprising the physical structure and appurtenant infrastructure.

• Bachelor’s degree preferred.
• Minimum of ten (10) years in engineering, facility management, or a…