Campus Police Dispatcher
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).
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Virginia Peninsula Community College is a two-year institution of higher education established as a part of a statewide system of community colleges. It primarily serves the residents of the cities of Hampton, Newport News, Poquoson, and Williamsburg, and the counties of James City and York. This role is essential in supporting departmental leadership in maintaining a safe and secure campus environment.
The primary responsibility is to handle both emergency and non-emergency calls, assess the nature of each situation, and promptly dispatch the appropriate number of police units. The dispatcher serves as a key communication link between campus police, college administrators, and the public. In addition to dispatch duties, this position provides administrative support to departmental leadership, including managing schedules and communications, assisting with procurement processes, and preparing related reports for supervisory personnel such as the Chief and Sergeant.
This position is designated as Campus Security Authority (Clery Act) and Responsible Employee (Title IX). The position may require an occasional alternative work schedule that includes evenings and weekends.
Knowledge:
Knowledge of effective customer service techniques. Knowledge of communications equipment (i.e., radios, telephones, cell phones, etc.) and usage. Familiar with administrative procedures and practices. Familiar with law enforcement principles and practices. Familiar with maintaining files and records.
Skills:
Excellent oral and written communication skills. Strong organizational and multi-tasking skills. Excellent keyboarding skills: ability to type at a minimum of 30 wpm. Computer literacy; proficient in Microsoft applications. Strong interpersonal, problem-solving, and attention to detail.
Ability to:
Maintain confidentiality and handle personal and private information with discretion. Communicate clearly, concisely, and effectively with department members, the campus community, and the public. Establish and maintain effective working relationships. Handle feedback and direct concerns to the appropriate responder. Interpret and follow established policies and procedures. Use sound judgment to make informed decisions in high-stress situations. Work independently. Work in a high-pressure, high-volume work environment.
Work all shifts, including days, nights, holidays, and weekends. Work at all campus locations, educational sites, and/or special function venues.
Additional Considerations:
Prior work experience in an emergency communications capacity. Prior work experience in a criminal justice or public safety capacity. Prior work experience at an institution of higher education. Current certification as a Communications Officer from the Virginia Department of Criminal Justice Services.
Operation of a State Vehicle:
Yes
Supervises Employees:
No
Required Travel:
Throughout shift
Posting Number:
Recruitment Type:
General Public - G
Number of Vacancies: 1
Job Open Date: 07/29/2026
Job Close Date: 08/17/2026
Agency Website: vpcc.edu
Contact Name:
Talent Acquisition
Email: talent acquisition
Phone Number: [Removed]
Background Check Statement Disclaimer:
The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please…
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