Retail Sales Associate

Company Cox Communications, Inc. is hiring a Retail Sales Associate (Solutions Specialist Mobile) at an individual contributor level. This role requires working in a Cox retail store location, including evenings, weekends, and holidays.

• Hourly pay: $15.29 – $22.88/hour (variable based on location and experience)
• Annual incentive/commission target: $15,348.00
• Targeted total compensation: $49,418 (average), with high earners averaging $63,655 annually. Variable total compensation may vary with location, experience, and sales targets.
• Full‑time hourly base rate: $16.38/hour with monthly targeted commissions of $1,279.
• Ramp period up to 2months to adjust to commission earnings.

• Explain and demonstrate product capabilities and offer suggestions based on customer wants and needs.
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with the opening/closing of the store retail environment.
• Properly handle cash.
• Engage in workshops, special events, and product demos.
• Support fellow sales agents when needed.
• Continuously expand knowledge of current Cox products and competitor offerings via regular training classes.
• May be required to work in other locations within the same geographical area.

• Minimum: HS diploma/GED or up to 2years of relevant work experience.
• Ability to meet established sales, retention, and customer experience targets.
• Strong interpersonal and communication skills to effectively sell products using a consultative solution‑based approach.
• Ability to build relationships and adapt to a diverse customer base.
• Ability to multi‑task and prioritize in a fast‑paced, service‑oriented team environment.
• Ability to be mobile within the store for long periods of time.
• Computer literacy with an aptitude for learning communication products, services, and accessories.
• Willingness to work a flexible schedule including weekends, evenings, and holidays.
• Ability to lift 25–50 pounds.
• Preferred: some college experience in sales, business or management.
• One year of experience in a related field (e.g., sales, retail sales, service industry).
• Experience selling wireless/mobile products.
• Fluency in Spanish, both written and spoken.

• Paid time off: minimum of 16hours of PTO every month and seven paid holidays per year.
• Additional paid time off: bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave.
• Health care insurance (medical, dental, vision).
• 401(k) retirement plan with company matching.
• Paid days off for sick leave, parental leave, flexible vacation/wellness days, or PTO.

Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will be considered for employment without regard to age, race, color, religion or creed, national origin or ancestry, sex, gender identity, disability, veteran status, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause undue hardship.

Applicants must be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.