Sales Support Representative- Industrial

Sales Support Representative

Are you hands‑on, customer‑focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up.

Hours:

Monday‑Friday 8am‑5pm

• Work together with Sales associates to support customer needs by determining the best products and solutions.
• Ensure the delivery of personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls for general information, addressing and resolving customer concerns or questions.
• Use customer relationship management (CRM) system and phone system effectively.

• 1‑3 years of sales and/or customer service experience is preferred.
• 1‑3 years of Pipes and Fitting knowledge required.
• Exhibit strong skills for sales, including the ability to upsell.
• Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
• Ability to react well in a fast‑paced environment and follow through on commitments.
• Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
• General digital literacy including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

At Ferguson, we care for each other. Our competitive offering includes health, dental, vision, paid time off, life insurance and a 401(k) with a company match, as well as additional meaningful and inclusive benefits including mental health coverage, gender‑affirming and family‑building benefits, paid parental leave, associate discounts, community involvement opportunities and more.

$18.71 - $29.92

Estimated ranges displayed are monthly for salaried roles or hourly for all other roles.

This role is bonus or incentive plan eligible.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60‑300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60‑741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.