Bilingual Administrative Assistant

This position starts as a hands-on partnership with the owner, working side by side to learn E3R's systems, standards, and client relationships from the ground up. Training comes first — you won't be expected to know the ropes on day one. Within the first year, this person will be handling day-to-day client communication, managing internal systems, and independently conducting quality control visits across Hampton Roads.

• Serve as the first point of contact for client calls, texts, and emails, providing prompt and professional follow-up
• Provide direct administrative support to the owner, including scheduling and day-to-day coordination
• Learn and manage E3R's internal systems and processes
• Travel to job sites to supervise cleaning teams and conduct quality control checks
• Help train and onboard team members as the company grows
• Take on increasing responsibility and independent ownership of operations over time

• Fully bilingual in English and Spanish, spoken and written
• Excellent communication skills and a positive, professional attitude
• Responsible, organized, punctual, and dependable
• Comfortable learning new systems and following established processes
• Solid computer and technology skills
• Valid driver's license and reliable transportation (required for on-site quality visits)

Preferred — Not Required

• Prior experience in administration, customer service, or supervision is a plus, but full training is provided for the right person

• Full-time, 40 hours per week
• Monday–Friday, approximately 8:00 AM – 4:30 PM (schedule may occasionally vary based on operational