Public Safety Team Member – Convention Center
DEPARTMENT:
Public Safety –
JOB TITLE:
Public Safety Team Member – Convention Center –
REPORTS TO:
Public Safety Manager – FLSA:
Hourly Part-time, Non-Exempt – Compensation:
Competitive salary, commensurate with experience.
Under direct supervision, maintain security of facility and grounds by being aware/observant of crime and vandalism. Maintain and monitor all physical public safety items such as key control, access cards, video/camera systems, radio, etc. Maintain parking/traffic control and enforcement as directed. Provide an industry leading 24/7 facility security operation with tact, outstanding service and provide a positive and memorable experience. Work is performed in a fast paced environment requiring multi-task and overlapping deadlines.
Work extended and/or irregular hours including nights, weekends and holidays as needed. Must have the ability to walk extended distances and climb stairs.
- Responsible for maintaining security of the interior and exterior of the building by conducting patrols of the premises on a regular basis.
- Greet employees and guests and verify their identity in a welcoming and friendly manner.
- Communicate positively and professionally with co-workers, vendors and clients.
- Assist in emergency situations, including evacuation and injury.
- Monitor and authorize entrance and departure of employees, visitors, and other persons.
- Monitor and operate the security cameras and associated equipment.
- Conduct regular inspections of all floors and levels.
- Write reports; report any malfunctions, misconduct or operational and safety issues.
- Interview victims and witnesses; write incident reports as necessary.
- Follow and adhere to policies and procedures needed to maintain security within the venue and perimeters.
- Work closely with operations staff to meet visitors and event needs while maintaining safety and security measures.
- Respond immediately to fire control center to locate, acknowledge and silence the alarm.
- Respond to all safety and public safety calls in a professional and timely manner.
- Document in writing all activity, movement and repairs in the appropriate log ensuring all incidents are accurately described.
- Respond to calls for service, evaluate the situation, work toward a successful resolution and communicate status with management.
- Gather all initial and applicable information from persons involved in security or safety related incidents.
- Log vendors/visitors in and out as needed.
- Log keys, radios, badges and PPE in and out as needed.
- Report, document and maintain records of incidents using the incident reporting form.
- Maintain patron, employee, and company confidentiality.
- Work in compliance with the provisions of the Occupational Health & Safety Act.
- Perform other duties as assigned.
- Minimum education level of a High School Diploma or its equivalency.
- 1–2 years of related work experience.
- Must be able to read, write and communicate fully and fluently in English.
- Prior experience in the public safety/security field, monitoring a large CCTV network and familiarity with camera operations and video retrieval is preferred.
- Valid driver’s license required.
- Friendly, diplomatic, and outgoing attitude.
- Excellent interpersonal and communication skills.
- Must be a team player and able to get along well with others.
- Ability to stand for long periods of time, climb stairs and work in all variations of outdoor weather conditions.
- Effectively perform and respond in crisis situations without loss of composure.
- Have sound reasoning and exhibit maturity in decision-making.
- Ability to memorize, recollect, and quickly retrieve relevant information.
- Skilled at interacting effectively and calmly with angry or emotional patrons and/or employees during intensely aggravated circumstances.
- Ability to assess and evaluate situations effectively.
- This position requires the ability to apply independent judgment and discretion, as well as the identification, analysis and resolution of security-related matters.
- Ability to operate radio or telephone equipment to communicate critical information to management and public safety/security personnel on location while following established protocols and notifying emergency services.
- Must be flexible (nights and weekends required), have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Contact Information1610 Coliseum Drive, Hampton, Virginia 23666, , ,
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