Service Technician

Mac Gregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world’s merchant fleet.

We believe Mac Gregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.

Are you driven by problem solving? Do you thrive working with complex and large equipment? Looking no further, Mac Gregor is looking to hire a committed and skilled Service Technician with strong electrical competence and experience in maritime or commercial industry.

The purpose of this role is to perform maintenance and repairs of Mac Gregor, and equivalent equipment. You will proactively establish long lasting customer relationships, ensuring best practices are consistently applied in all service-related activities.

As a Service Technician, your day-to-day responsibilities will include upgrades, inspections, and preventive maintenance on Mac Gregor products, and equivalent equipment. This is a position that requires that you travel to client sites, vessels or at shipyards worldwide. Our clients are primarily domestic but also spread across the globe, i.e. Europe, Brazil, Australia, Singapore, and beyond. Therefore, flexibility and a willingness to travel are essential.

• Perform electrical and hydraulic maintenance and repairs on cranes, stern ramps, hatch covers, winches
• Handle advanced equipment repairs and conduct breakdown analysis
• Ensure adherence to safety and audit standards
• Document work schedules and completed work tasks accurately
• Identify opportunities for service and spare parts sales
• Have a conscious relationship with financial sustainability and profitability

This position is based in Hampton, Virginia, reporting directly to the Dry Docking Superintendent.

Knowledge and understanding of schematics are essential in this role. We are looking for a person who has previous experience with electrical systems, conveyers, electronics, pumps and rigging large equipment. As a person you are customer-oriented, possess good communication and collaboration skills. You are able to work independently under limited supervision, and have a desire to further develop yourself and the department.

Ideally you have

• High school diploma or GED
• Minimum 1 year of experience in electrical troubleshooting, and equipment repairs
• Hydraulic experience is beneficial
• Valid Driver’s license, and ability to obtain Passport and TWIC card
• Willingness to travel up to 70% of the time

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling.

• Integrity steers all our thinking, behavior and the relationships with our customers and other stakeholders
• Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences
• Safety is essential in everything we do

Mac Gregor is an equal opportunity employer. We recognize that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

• Medical, Dental, Vision & Life insurance effective on your first day of employment
• Flexible Spending Account for medical expenses
• Company-paid Short & Long-Term Disability
• Company Paid Life Insurance Policy (Additional life insurance policies available for self, spouse and children)
• Company paid holidays, paid sick time & paid vacation time
• 401k Plan - company currently matches first 6% of employee contributions into the 401K plan, 401k Plan - new employees are…